Housekeeping Operations Manager

Remington Hospitality; Washington (District of Columbia); On-site; USD 54,000 - 66,000; Full time

Job summary

Remington Hospitality is seeking a Housekeeping Manager to coordinate cleaning of guest rooms and public areas, ensuring high cleanliness standards at optimal cost. You will direct housekeeping and in-house laundry operations and lead staff through hiring, training, and performance coaching.

You will also oversee inventory, safety, and security procedures, report maintenance needs, and participate in regular department and property-wide meetings.

Qualifications

• High work ethic and self-initiative.
• Regular attendance according to established guidelines.
• May be required to work varying schedules to reflect the business needs of the property.
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions.
• Use arithmetic for accurately completing timecards and doing inventory.
• Understand and efficiently operate computer.

Responsibilities

• Schedule, evaluate and direct all housekeeping associates, including room attendants, house-aides, floor supervisors and laundry associates.
• Coach and counsel associates, providing disciplinary action when and if necessary.
• Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms and public areas.
• Review the Manager on Duty log and follow up where needed.
• Efficiently inspect guest rooms and public areas daily to ensure the quality assurance program is being followed.
• Ensure sufficient inventory of supplies and cleaning materials is maintained.
• Responsible for supervising the daily operation of both housekeeping and in-house laundry.
• Responsible for interviewing, hiring and training of new housekeeping team members.
• Follow up to ensure routine projects are completed, such as carpet shampooing, wall-washing, mattress rotations, etc.
• Provide associates with the tools they need to perform their jobs.
• Participate in and lead department meetings and related activities.
• Promptly report all maintenance problems encountered and follow up on the repairs.
• Ensure the key issuance procedure is being followed to safeguard hotel and guest security.
• Take responsibility for the hotel Lost and Found department.
• Accurately produce and approve budget for the Housekeeping Department and weekly payroll forecasts, in conjunction with the General Manager.

Skills

Staff management

Scheduling

Budgeting

Training & coaching

Job description

Remington Hospitality is seeking a Housekeeping Manager to coordinate cleaning of guest rooms and public areas, ensuring high cleanliness standards at optimal cost. You will direct housekeeping and in-house laundry operations and lead staff through hiring, training, and performance coaching.

You will also oversee inventory, safety, and security procedures, report maintenance needs, and participate in regular department and property-wide meetings.