Housekeeping Operations Manager

BENCHMARK; Honolulu (HI); On-site; USD 58,000 - 65,000; Full time

Job summary

Pyramid Global Hospitality's Wayfinder Waikiki property is seeking an Executive Housekeeper to oversee daily housekeeping operations, ensure top cleanliness and guest satisfaction, and maintain high presentation standards. You will supervise staff, manage inventory, conduct inspections, train teammates, and collaborate with front office and maintenance to enhance the guest experience.

A high school diploma or equivalent is required, 2–4 years in housekeeping with supervisory experience

Qualifications

• High school diploma or equivalent.
• 2-4 years of housekeeping experience.
• Supervisory experience preferred.
• Knowledge of housekeeping procedures, cleaning techniques and industry standards.
• Strong leadership, communication and problem-solving skills.
• Ability to work flexible hours; including weekends and holidays.

Responsibilities

• Oversee daily housekeeping operations, laundry and public area cleaning.
• Ensure areas meet cleanliness and presentation standards.
• Conduct inspections of guest rooms and public areas for quality control.
• Enforce hotel brand standards, health regulations and safety protocols.
• Assist with training and supervision of housekeeping staff.
• Foster a positive work environment and promote teamwork among associates.
• Monitor staff performance and provide coaching and feedback.
• Assist in managing the inventory of cleaning supplies, linens and guest amenities.
• Ensure lost and found procedures are followed.
• Work closely with other departments, including front office and maintenance, to enhance the guest experience.

Skills

Leadership

Communication

Problem-solving

Flexible hours

Education

High school diploma or equivalent

Job description

Pyramid Global Hospitality's Wayfinder Waikiki property is seeking an Executive Housekeeper to oversee daily housekeeping operations, ensure top cleanliness and guest satisfaction, and maintain high presentation standards. You will supervise staff, manage inventory, conduct inspections, train teammates, and collaborate with front office and maintenance to enhance the guest experience.

A high school diploma or equivalent is required, 2–4 years in housekeeping with supervisory experience