Housekeeping Operations Leader

The Villages of Indiana; Brighton (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

CommonSail Investment Group is seeking a Housekeeper Supervisor to oversee daily cleaning staff, combining on-site work with office time. The role emphasizes hands-on leadership, training, and ensuring operations run smoothly to meet contract specifications.

You will manage scheduling, budgets, equipment inventories, and quality control while coaching staff for consistent service excellence. The position requires on-site work and strong organizational skills.

Qualifications

• Strong written and oral communication skills.
• Demonstrates strong leadership abilities.
• Ability to train staff on company policies as well as on their job responsibilities.
• Sound problem solving skills.
• Must have knowledge of cleaning materials, equipment, and tools, along with communication and teaching skills to impart this information to his/her employees.
• Ability to identify hazards and report to management.
• Ability to train and motivate staff to provide quality service.
• Must have excellent attention to detail and the ability to concisely follow client direction.

Responsibilities

• Ensures all operational and safety procedures are properly followed.
• Establishes schedule and plan daily work assignments.
• Manages customer housekeeping problems; investigate complaints about cleaning service.
• Inspects and approve staff work performance.
• Ensures cleaning is done to contract specifications.
• Manages & orders inventories of cleaning equipment and supplies.
• Maintains department budget and manage cleaning expenses and produce reports on expenditures.
• Provides training and coaching to both current and new employees and manage the number of hours employees work.
• Arranges maintenance and repair of cleaning equipment (i.e. vacuum cleaners).
• Undertakes necessary administration and paperwork.
• Produces official order forms for equipment, uniform, and materials.
• Investigates and maintains a working knowledge of developments in cleaning equipment and materials.
• As a Housekeeping Manager you are to work toward continual improvement of the overall organization.

Skills

Leadership

Communication

Staff training

Problem solving

Attention to detail

Job description

CommonSail Investment Group is seeking a Housekeeper Supervisor to oversee daily cleaning staff, combining on-site work with office time. The role emphasizes hands-on leadership, training, and ensuring operations run smoothly to meet contract specifications.

You will manage scheduling, budgets, equipment inventories, and quality control while coaching staff for consistent service excellence. The position requires on-site work and strong organizational skills.