Housekeeping Operations Coordinator

Biltmore Hotel; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

The Biltmore Hotel in Miami seeks a Housekeeping Coordinator to manage office tasks, coordinate with Front Desk and Engineering, and maintain logs and reports following BSOP standards. You will prepare colleague assignments, monitor systems, and ensure VIP and special attention services are completed.

Strong organizational skills and English proficiency are essential. This role requires at least one year of housekeeping coordination experience, a high school diploma, and the ability to multitask

Qualifications

• Education: High School Diploma required.
• Minimum one year housekeeping coordinator experience.
• Strong communication and organizational skills.

Responsibilities

• Coordinate with Front Desk and Engineering to ensure rooms are ready.
• Prepare AM and PM assignments for Supervisors, Room Attendants, Turndown Attendants, and Housepersons.
• Maintain logs and generate reports.
• Answer all incoming telephone calls and route service requests in a timely, friendly manner.

Skills

English language

Attention to detail

Multitasking

Teamwork

Communication

Typing skills

Education

High School Diploma

Tools

HotSOS

Megasys

Job description

The Biltmore Hotel in Miami seeks a Housekeeping Coordinator to manage office tasks, coordinate with Front Desk and Engineering, and maintain logs and reports following BSOP standards. You will prepare colleague assignments, monitor systems, and ensure VIP and special attention services are completed.

Strong organizational skills and English proficiency are essential. This role requires at least one year of housekeeping coordination experience, a high school diploma, and the ability to multitask