Housekeeping Operations Coordinator

Sonesta International Hotels; Columbus (OH); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with公司匹配

401(k) Retirement Plan with Company匹配

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term DI

Hospital Indemnity & Critical Illness

Educational Assistance

Sonesta Hotel Discounts

Additional Perks & Employee Discounts

Job summary

Sonesta International Hotels is seeking a detail-oriented Housekeeping Coordinator in Columbus, OH. You will support daily housekeeping operations, coordinate room assignments, and communicate across departments to ensure guest readiness.

The role rewards collaborative teamwork, strong organizational skills, and a passion for hospitality operations. Flexible availability including mornings, evenings, weekends, and holidays is a plus.

Qualifications

• Previous housekeeping, hospitality, hotel operations, administrative, front desk, or customer service experience preferred.
• Strong organizational, communication, and multitasking skills with the ability to manage competing priorities in a fast-paced hospitality environment.
• Experience using hotel operational systems, PMS systems, housekeeping management software, Microsoft Office, or reporting tools preferred.

Responsibilities

• Coordinate daily housekeeping operations including room assignments, room status updates, operational communication, and housekeeping workflow support.
• Maintain communication between Housekeeping, Front Office, Engineering, Laundry, and hotel leadership teams to support seamless hotel operations.
• Track guest room status, arrivals, departures, VIP rooms, out-of-order rooms, and housekeeping priorities throughout shifts.
• Respond promptly and professionally to guest requests, operational concerns, radio calls, and housekeeping communication needs.
• Assist with administrative tasks including reporting, data entry, scheduling support, inventory tracking, and operational documentation.

Job description

Sonesta International Hotels is seeking a detail-oriented Housekeeping Coordinator in Columbus, OH. You will support daily housekeeping operations, coordinate room assignments, and communicate across departments to ensure guest readiness.

The role rewards collaborative teamwork, strong organizational skills, and a passion for hospitality operations. Flexible availability including mornings, evenings, weekends, and holidays is a plus.