Room Attendant - Create Sparkling, Welcoming Stays

Sonesta Hotels International Corporation in; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with Co.

401(k) Retirement Plan with Company 17

Job summary

Sonesta Hotels is seeking a dedicated Room Attendant to maintain clean, welcoming guest rooms and hotel spaces in our Columbus properties. You will refresh rooms, replace supplies, and uphold brand standards while focusing on guest satisfaction and operational readiness.

The role suits someone who enjoys staying active, works well in a fast-paced hotel environment, and takes pride in delivering memorable guest experiences. Join a team that values People People and supportive collaboration.

Qualifications

• Previous housekeeping, hotel, hospitality, cleaning, janitorial, or guest service experience preferred.
• Strong attention to detail with cleanliness, organization, and presentation standards.
• Ability to work efficiently and independently in a fast-paced hospitality environment.
• Strong time management, reliability, and teamwork skills.
• Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices preferred.
• Positive attitude with a strong work ethic and service-focused mindset.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, hallways, and assigned hotel areas according to hotel brand standards and operational procedures.
• Replace linens, towels, amenities, and guest supplies while ensuring rooms are refreshed, organized, and guest-ready.
• Inspect guest rooms for cleanliness, presentation, maintenance concerns, and operational readiness throughout shifts.
• Maintain cleanliness and organization of housekeeping carts, storage closets, linen areas, and operational workspaces.
• Report maintenance issues, lost and found items, safety concerns, and room status updates promptly and accurately.
• Respond professionally and courteously to guest requests and housekeeping service needs throughout the day.
• Follow sanitation standards, chemical handling procedures, hotel safety policies, and operational guidelines at all times.
• Support deep cleaning projects, room inspections, VIP arrivals, and special housekeeping assignments as needed.
• Partner closely with Housekeeping leadership, Front Office, Laundry, and Engineering teams to support smooth hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces that deliver memorable guest experiences aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

Skills

Attention to detail

Time management

Teamwork

Guest service

Independent work

Job description

Sonesta Hotels is seeking a dedicated Room Attendant to maintain clean, welcoming guest rooms and hotel spaces in our Columbus properties. You will refresh rooms, replace supplies, and uphold brand standards while focusing on guest satisfaction and operational readiness.

The role suits someone who enjoys staying active, works well in a fast-paced hotel environment, and takes pride in delivering memorable guest experiences. Join a team that values People People and supportive collaboration.