Guest Room Attendant – Hospitality Hero

Sonesta Hotels; Columbus (OH); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

HSA with Company Match

401(k) Matching

Paid Vacation

Parental Leave

Life Insurance

Disability Insurance

Educational Assistance

Hotel Discounts

Job summary

Sonesta International Hotels in Columbus, OH is seeking a dependable Room Attendant to keep guest rooms and public spaces spotless and welcoming. You’ll refresh linens, restock supplies, and report maintenance needs while upholding Sonesta’s People People standards.

Ideal candidates are detail-oriented, able to work quickly in a bustling hotel environment, and comfortable communicating with guests and team members. Training and opportunities for growth are provided.

Qualifications

• Previous housekeeping, hotel, hospitality, cleaning, janitorial, or guest service experience preferred.
• Strong attention to detail with a commitment to cleanliness and presentation.
• Ability to work efficiently and independently in a fast-paced environment.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, hallways, and assigned areas per brand standards.
• Replace linens, towels, amenities, and guest supplies to refresh rooms.
• Inspect rooms for cleanliness, maintenance, and readiness during shifts.
• Maintain cleanliness of housekeeping carts, closets, and workspaces.
• Report maintenance issues and update room status promptly.
• Respond to guest requests professionally throughout the day.
• Follow sanitation standards and safety procedures at all times.
• Support deep cleaning, room inspections, VIP arrivals as needed.
• Collaborate with Housekeeping, Front Office, Laundry, and Engineering teams.

Skills

Attention to detail

Time management

Reliability

Teamwork

Guest service

Flexible availability

Job description

Sonesta International Hotels in Columbus, OH is seeking a dependable Room Attendant to keep guest rooms and public spaces spotless and welcoming. You’ll refresh linens, restock supplies, and report maintenance needs while upholding Sonesta’s People People standards.

Ideal candidates are detail-oriented, able to work quickly in a bustling hotel environment, and comfortable communicating with guests and team members. Training and opportunities for growth are provided.