Housekeeping Manager - The Signature

MGM Resorts International; Nevada; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Wellness incentive programs

Employee dining discounts

Free meals in employee dining room

Free parking

Health & Income Protection benefits

Professional development opportunities

Job summary

MGM Resorts International in Las Vegas is seeking a detail-oriented Housekeeping Manager to oversee daily operations of designated housekeeping areas, supervise staff, conduct inspections of rooms and public spaces, and ensure high standards of cleanliness and guest satisfaction.

The ideal candidate will have a High School Diploma or GED and at least 2 years of relevant experience, with the ability to work varied shifts including weekends and holidays.

Qualifications

• Must have a High School Diploma or GED.
• 2+ years of relevant housekeeping supervisory experience.
• Ability to work varied shifts, including weekends and holidays.

Responsibilities

• Oversee and ensure smooth operation of assigned area.
• Supervise, train, direct, and assist staff.
• Distribute workload fairly and evenly to those assigned to the station.
• Conduct daily room inspections in accordance with department standards.
• Monitor productivity and communicate issues to the Executive Assistant Housekeeper.
• Counsel and discipline employees per policies and provide regular feedback.

Skills

Supervisory experience

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

The SHOW Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

The Housekeeping Manager is responsible for overseeing the daily operations of designated housekeeping areas, ensuring all tasks are performed in compliance with departmental policies. This role includes supervising and training staff, conducting inspections of rooms and public areas, and managing workload distribution to maintain high standards of cleanliness and guest satisfaction.

The Day-to-day

• Oversee and ensure the smooth operation of assigned area
• Supervise, train, direct, and assist all employees assigned to the area
• Distribute workload fairly and evenly to those assigned to the station
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly
• Perform daily written guest room inspections in accordance with department standards
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas
• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

The Ideal Candidate

• High School Diploma or GED required
• 2+ years of prior relevant experience required
• Work varied shifts, to include weekends and holidays required

The Perks & Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW?