Housekeeping Manager: Lead Rooms & Service Excellence

AC Hotel Arlington National Landing; Arlington (VA); Presencial; USD 52.000 - 64.000; Jornada completa

Descripción de la vacante

AC Hotel Arlington National Landing is seeking a Housekeeping Manager to oversee daily housekeeping operations, ensuring exceptional guest service and adherence to brand standards. The role involves supervising and developing staff, maintaining safety and sustainability practices, and coordinating schedules based on occupancy.

The successful candidate will have at least one year of supervisory housekeeping experience and a high school diploma or equivalent, with a focus on quality and guest

Formación

• One year of housekeeping supervisor experience required.
• High School diploma or equivalent preferred.

Responsabilidades

• Interview, select, train, schedule, coach and support associates.
• Observe and monitor staff performance to ensure efficiency and adherence to policies.
• Inspect guest rooms and public areas for cleanliness, appearance and safety.
• Respond to inquiries and resolve guests’ complaints and concerns.
• Prepare schedules based on occupancy and assign duties to associates.
• Take inventory and submit periodic orders to ensure supplies are purchased timely.

Conocimientos

Staff coaching

Scheduling

Guest service

Quality standards

Safety compliance

Educación

High School diploma or equivalent

Descripción del empleo

AC Hotel Arlington National Landing is seeking a Housekeeping Manager to oversee daily housekeeping operations, ensuring exceptional guest service and adherence to brand standards. The role involves supervising and developing staff, maintaining safety and sustainability practices, and coordinating schedules based on occupancy.

The successful candidate will have at least one year of supervisory housekeeping experience and a high school diploma or equivalent, with a focus on quality and guest