Housekeeping Manager: Lead Rooms & Public Areas

MGM Resorts International; United States; On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Wellness incentives

Discounts on hotel/food/bev/entertainm

Free meals in employee dining room

Free parking

Health & income protection

Professional development

Job summary

MGM Resorts International in Las Vegas is seeking a Housekeeping Manager to oversee daily operations of designated areas, supervise staff, and ensure rooms and public spaces meet the highest cleanliness and guest service standards.

You will train staff, conduct inspections, manage workload, and coordinate with the Executive team to maintain a welcoming environment for guests, with shifts including weekends and holidays.

Qualifications

• High School Diploma or GED required.
• 2+ years of relevant housekeeping experience.
• Ability to work varied shifts, including weekends and holidays.

Responsibilities

• Oversee and ensure the smooth operation of assigned area.
• Supervise, train, direct, and assist all employees assigned to the area.
• Distribute workload fairly and evenly to those assigned to the station.
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons.
• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly.
• Perform daily written guest room inspections in accordance with department standards.
• Perform visual inspections of guest rooms and assigned public areas.
• Monitor productivity and communicate any area below standards to the Executive Assistant Housekeeper.
• Counsel and discipline employees per department policies and provide regular feedback.

Skills

Staff supervision

Training staff

Guest service focus

Quality standards

Education

High School Diploma or GED

Job description

MGM Resorts International in Las Vegas is seeking a Housekeeping Manager to oversee daily operations of designated areas, supervise staff, and ensure rooms and public spaces meet the highest cleanliness and guest service standards.

You will train staff, conduct inspections, manage workload, and coordinate with the Executive team to maintain a welcoming environment for guests, with shifts including weekends and holidays.