Housekeeping Manager - DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby

Hilton; Detroit (MI); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking hotel as a Housekeeping Manager, where you will lead a dedicated team in maintaining the highest standards of cleanliness and guest service. This role offers a unique opportunity to shape the guest experience while ensuring operational efficiency and financial success. With a focus on team development, you will recruit and train staff, manage budgets, and uphold quality standards across all hotel areas. Enjoy a supportive work environment with numerous benefits, including travel discounts, health insurance, and career advancement opportunities. Make a significant impact in a vibrant hotel setting and help create memorable stays for guests.

Benefits

Medical insurance options

Vision and dental insurance

Paid Time Off (PTO)

Go Hilton travel discount

401(k) plan with company match

Career growth opportunities

Employee stock purchase program

Complimentary daily lunch

Parking for management

Mental health resources

Qualifications

• Experience in managing housekeeping operations in a hospitality environment.
• Strong leadership skills to develop and motivate team members.

Responsibilities

• Manage daily housekeeping operations to ensure guest satisfaction.
• Conduct room inspections and oversee team performance.

Skills

Housekeeping Management

Budgeting

Team Leadership

Quality Control

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Tools

Housekeeping Management Software

Job description

Exciting news from DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby! We are looking to welcome a new Housekeeping Manager to our team. Located just two blocks from Huntington Place, our all-suite hotel offers convenience with the People Mover’s Fort/Cass station close by. Explore top attractions like Ford Field, Little Caesars Arena, and the Fox Theatre within minutes of our hotel. Join us in ensuring our guests enjoy top-notch suites during their stay. This is your chance to be an integral part of our esteemed hotel team!

What will I be doing?

As a Housekeeping Manager, you will be responsible for managing daily housekeeping operations to deliver outstanding guest service and ensure financial profitability. Your key responsibilities include:

1. Managing daily Housekeeping operations, including maintaining cleanliness, service, and quality standards of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms.
2. Ensuring rooms are cleaned and available to guests in a timely and efficient manner.
3. Managing systems use, cost controls, budgeting, forecasting, department management, policy enforcement, and participating in meetings.
4. Monitoring and developing team member performance through supervision, counseling, evaluations, and recognition.
5. Overseeing and conducting room inspections.
6. Recruiting, interviewing, and training team members.

Benefits:

We support the mental and physical wellbeing of all Team Members through innovative programs and benefits, including:

• Medical insurance options for you and your family, available after 90 days of employment.
• Vision, dental, life, and disability insurance.
• Mental health resources.
• Paid Time Off (PTO): up to 144 hours in the first year.
• Go Hilton travel discount: 100 nights of discounted travel per year.
• 401(k) plan with company match: 100% match up to 3% of pay, plus 50% of the next 2%.
• Career growth and development opportunities.
• Team Member Resource Groups.
• Recognition and rewards programs.
• Access to your pay through DailyPay.
• Debt-free education options.
• Inclusive family-building and fertility benefits.
• Expanded bereavement leave.
• Adoption Assistance program.
• Employee stock purchase program (ESPP) at 15% discount.
• Complimentary daily lunch and parking for management.

Job Details:

Position: Housekeeping and Laundry

Title: Housekeeping Manager - DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby

Requisition ID: HOT0BLJ8

Equal Opportunity Employer: EOE/AA/Disabled/Veterans