Housekeeping Manager - DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby

Hilton Worldwide, Inc.; Detroit (MI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Manager to lead their housekeeping team at a premier hotel in Detroit. This role is vital in maintaining the highest standards of cleanliness and guest satisfaction. You will manage daily operations, oversee team performance, and ensure efficient service delivery. Join a company that values the well-being of its team members, offering comprehensive benefits including medical coverage, paid time off, and a unique travel discount program. If you are passionate about hospitality and team leadership, this opportunity is perfect for you.

Benefits

Medical Insurance Coverage

Vision and Dental Insurance

Best-in-Class Paid Time Off

Go Hilton Travel Discount

401(k) Plan with Company Match

Career Growth and Development

Recognition and Rewards Programs

Access to DailyPay

Debt-Free Education

Employee Stock Purchase Program

Qualifications

• Proven experience in managing housekeeping operations in a hospitality environment.
• Strong leadership skills to develop and motivate team members.

Responsibilities

• Manage daily housekeeping operations to ensure cleanliness and service quality.
• Oversee team performance, conduct evaluations, and provide training.

Skills

Housekeeping Management

Team Leadership

Budgeting and Forecasting

Customer Service

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Job description

Exciting news from DoubleTree Suites by Hilton Hotel Detroit Downtown - Fort Shelby! We are looking to welcome a new Housekeeping Manager to our team. Located just two blocks from Huntington Place, our all-suite hotel offers convenience with the People Mover’s Fort/Cass station close by. Explore top attractions like Ford Field, Little Caesars Arena, and the Fox Theatre within minutes of our hotel. Join us in ensuring our guests enjoy top-notch suites during their stay. This is your chance to be an integral part of our esteemed hotel team!

What will I be doing?

As a Housekeeping Manager, you would be responsible for managing daily housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
• Ensure rooms are clean and available to guests in a timely and efficient manner
• Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
• Oversee and conduct room inspections
• Recruit, interview and train team members

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BENEFITS:

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

• Medical Insurance Coverage Options –for you and your family. Able to enroll after 90 days of employment
• Vision, dental, life and disability insurance
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO) – you can accrue up to 144 hours of PTO in your first year of employment.
• Go Hilton travel discount program: 100 nights of discounted travel per calendar year
• Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Access to your pay when you need it through DailyPay
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Inclusive family-building and fertility benefits
• Expanded bereavement leave.
• Adoption Assistance program
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Complimentary Lunch Daily
• Complimentary parking for management