Housekeeping Manager

Hcareers; Seattle (WA); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, vision, life, AD&D

6 paid holidays

401(k) retirement plan

Marriott room-rate discounts

Job summary

Residence Inn by Marriott Seattle/University District is seeking a full-time Housekeeping Manager to lead the hotel’s cleaning teams and ensure top-quality guest room and public area cleanliness. You will assign daily tasks, monitor performance, and coordinate with maintenance to uphold brand standards.

Responsibilities include staffing, training, and maintaining inventories while delivering exceptional service.

Qualifications

• Attention to detail and guest-service focus.
• Strong written and verbal communication with guests and team.
• Effective time management and ability to multitask during shifts.
• Ability to read and follow procedures and memos.
• Proficiency in Outlook, Word and Excel for daily operations.

Responsibilities

• Plan and supervise cleaning of all guest rooms and public areas.
• Provide daily cleaning assignments to room attendants.
• Manage staffing levels and adjust as needed.
• Monitor guest service scores and address cleanliness issues.
• Ensure training and adherence to brand standards.

Skills

Attention to detail

Communication skills

Time management

Reading & writing

MS Office proficiency

Tools

Outlook

Word

Excel

Job description

Housekeeping Manager

Our company

The Residence Inn by Marriott Seattle/University District is looking for a full time Housekeeping Manager to join our team. We are managed by Puget Sound Hospitality which owns and operates 5 hotels in the Puget sound area.

Mission Statement

It is our passion and responsibility to provide unmatched service to our guests and create opportunities for our associates. We aim to achieve success for our owners by being innovative and constantly evolving, exceeding the expectations of our associates and guests, and creating an environment of Inspired Connections.

Advancement Opportunities

We strongly believe in career advancement opportunities across our properties and work with managers to identify and train individuals who are interested in learning and growing within our organization.

The details

Salary range:$30 - $32 (Overtime is required for this position)

Location: 4501 12th Ave NE Seattle, WA 98105.

Commute/Transportation: We are located just 1 block from the Link Light rail station and offer a discounted annual ORCA pass. If you prefer to drive, we offer free parking to all of our employees in our underground garage.

Benefits: Our manager benefits package is available after 30 days of employment. This package includes medical, dental, vision, life, and AD&D. We also have 6 paid holidays.

PTO is accrued at 0.0538 hours per hour starting on day 1 of employment.

We partner with Colonial life to offer supplemental insurance options such as accident, short term disability, and whole life during our annual enrollment.

We have a 401(K) retirement plan available to all employees who are 21+ and have been employed for 6 months.

We offer Marriott employee room rates as well as Marriott friends and family room rates that can be used based on availability at any Marriott location worldwide.

Work shifts: This position primarily works in the daytime. The housekeeping manager will arrive before the team to distribute the work to the team and will remain until the work is completed and inspected.

The daily job duties

• Plans and organizes the cleaning of all guests' rooms and public areas.
• Provide daily cleaning assignments to room attendants.
• Manage staffing fluctuations and identify staffing needs.
• Monitors guest service scores via reports and guest comments for cleanliness, addresses any issues immediately and implements programs that meet or exceed brand benchmarks, in conjunction with General Manager.
• Ensures that all housekeeping associates have been thoroughly trained and are consistently following service standards and procedures. Inspect cleanliness of all hotel rooms and public areas.
• Provide current and prospective associates with information about company policies and job duties.
• Develops and executes incentives and programs that promote positive associate relations.
• Develops weekly staff work schedules within budgeted labor guidelines to ensure maximum productivity and revenue while maintaining service standards and quality.
• Conducts and maintains inventory of all linens, in-room amenities and cleaning supplies and place inventory orders when required.
• Works closely with maintenance department to ensure that maintenance and repairs involving guest rooms and public areas are completed timely.
• Maintains regular attendance and is consistently on time.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by General Manager.

The Requirements

• One to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, analyze and make interpretations.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several variables in standardized situations.
• Ability to interpret and perform intermediate computer functions.
• Must be proficient in Outlook, Word and Excel.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• E-VERIFY
• Puget Sound Hospitality participates in the Electronic Employment Eligibility Verification Program. This Employer Participates in E-Verify English and Spanish (PDF)

Source: Hcareers