Housekeeping Aide/Houseperson

Courtyard Seattle Bellevue/Downtown; Bellevue (WA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical insurance (Health) and Dental

Vision and Life/AD&D

6 paid holidays

PTO accrual from day 1

401(k) retirement plan

Marriott employee room rates

Discounted ORCA transit

Free employee parking

Job summary

Courtyard Seattle Bellevue/Downtown is seeking a detail-oriented Housekeeping Aide to join our hospitality team. You will support guest rooms, hallways, and public spaces with a focus on cleanliness and guest comfort.

Weekly shifts include AM/PM coverage in a 24/7 operation. Training is provided; benefits after 60 days for full-time staff and access to Marriott pro-rate room rates.

Qualifications

• Demonstrates exceptional standards of cleanliness.
• Ability to listen, apologize, and get help when guests encounter problems.
• Maintain grooming and uniform standards.

Responsibilities

• Follow a detailed daily checklist to complete housekeeping duties.
• Remove soiled linen and trash and replace with clean supplies.
• Deliver supplies and requested items to guest rooms.
• Maintain cleanliness of guest hallways, storage areas, and public spaces.
• Assist guests with luggage and provide information about facilities.

Skills

Customer service

Communication

Teamwork

Multitasking

Job description

Housekeeping Aide/Houseperson

Our company

The Courtyard by Marriott Bellevue Downtown is looking for a Housekeeping Aide to join our team. We are managed by Puget Sound Hospitality which owns and operates 5 hotels in the Puget sound area.

Mission Statement

It is our passion and responsibility to provide unmatched service to our guests and create opportunities for our associates. We aim to achieve success for our owners by being innovative and constantly evolving, exceeding the expectations of our associates and guests, and creating an environment of Inspired Connections.

Advancement Opportunities

We strongly believe in career advancement opportunities across our properties and work with managers to identify and train individuals who are interested in learning and growing within our organization.

The details

Salary:

$23.11 - $23.11 per hour

Location:

11010 NE 8th St. Bellevue, WA 98004.

Commute/Transportation:

We are located just 1 block from the bus transit station and Link Light rail station and offer a discounted annual ORCA pass. If you prefer to drive, we offer free parking to all of our employees in our underground garage.

Benefits:

Our benefits package is available to full time employees after they complete 60 days of employment. This package includes medical, dental, vision, life, and AD&D. We also have 6 paid holidays.

PTO is accrued at 0.0538 hours per hour starting on day 1 of employment.

We partner with Colonial life to offer supplemental insurance options such as accident, short term disability, and whole life during our annual enrollment.

We have a 401(K) retirement plan available to all employees who are 21+ and have been employed for 6 months.

We offer Marriott employee room rates as well as Marriott friends and family room rates that can be used based on availability at any Marriott location worldwide.

Work shifts:

The hotel is a 24/7 operation so flexibility to work AM and/or PM shift is preferred

The daily job duties

• Follow a daily detailed checklist to complete the following:
• Remove soiled linen and terry from housekeeping carts
• Remove garbage from housekeeping carts and replace with new liner
• Deliver supplies to housekeepers in a timely manner
• Deliver items to guest rooms upon request from guests or the front desk using brand service standards
• Maintain cleanliness of guest hallways by vacuuming, dusting, and reporting damage to maintenance
• Maintain cleanliness of housekeeping storage and work areas by removing garbage, laundry, dirty dishes, and restocking supplies
• Wash and return glasses to housekeepers using proper equipment and sanitization processes according to brand standards
• Maintain cleanliness of main garbage/recycling area of the hotel
• Maintain cleanliness of public areas including Lobby and entrance, Business center
• Public restrooms, driveway and surrounding sidewalks, Parking lot/Parking garage, guest and employee smoking area, fitness center, pool, elevator and elevator tracks, stairs
• Empty and clean garbage and recycling receptacles
• Maintain cleanliness of the Administrative offices

The Requirements

• Assist guests with luggage
• Maintain communication with front desk/maintenance/housekeeping supervisor/manager using a 2-way radio
• Knowing and providing information about property facilities
• Knowing how to listen, apologize, and get help when guests encounter problems
• Maintain exceptional standards of cleanliness
• Adhere to grooming and uniform standards
• Delivering amenities and linen to guests upon request
• Setting up baby cribs, and sofa beds
• Using special equipment and machines safely
• Use chemicals following the proper procedures and safety equipment
• Provide the best possible customer service to our guests
• Maintain a positive attitude during difficult or stressful situations
• Ability to multi-task and fulfill several demands in a short time frame
• Report any unsafe work practices
• Must be able to lift up to 30lbs, stand, squat, bend, and push cleaning machines and/or carts. Must be able to follow and complete a detailed checklist each shift.
• Must be team oriented
• Must have strong communication skills
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• E-VERIFY
• Puget Sound Hospitality participates in the Electronic Employment Eligibility Verification Program.
  This Employer Participates in E-Verify English and Spanish (PDF)

Source: Hcareers