HOUSEKEEPING MANAGER

Middleton Place; Roswell (GA); On-site; USD 44,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Manager to oversee daily operations and ensure a pristine environment. This role involves managing staff, maintaining high cleanliness standards, and enhancing guest satisfaction through exceptional service. You will lead a team, conduct inspections, and develop cleaning protocols while working in a dynamic hospitality setting. If you possess strong leadership and organizational skills and have a passion for guest service, this opportunity is perfect for you to make a significant impact in a vibrant environment.

Qualifications

• 3+ years of housekeeping supervisory experience in hospitality.
• Knowledge of housekeeping procedures and OSHA standards.

Responsibilities

• Supervise and train housekeeping staff, ensuring cleanliness standards.
• Conduct daily inspections of guest rooms and public areas.
• Maintain inventory and order housekeeping supplies as needed.

Skills

Leadership Skills

Organizational Skills

Communication Skills

Problem-Solving Skills

Guest Service

Education

High School Diploma

Associate's Degree in Hospitality Management

Bachelor's Degree in Hospitality Management

Job description

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HOUSEKEEPING MANAGER

Charleston, SC

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Description

Position Description-Housekeeping Manager

Position Summary-The Housekeeping Manager is responsible for overseeing the daily operations of the housekeeping department to ensure a clean, orderly, and inviting environment throughout the Inn. This includes managing housekeeping staff, maintaining high standards of cleanliness, training team members, and ensuring guest satisfaction through attention to detail and a proactive approach to service.

Reports to: General Manager FLSA Status: Full time Exempt

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Hospitality Management preferred.
• 3+ years of housekeeping supervisory or managerial experience in a hospitality setting.
• Strong leadership and team-building skills.
• Excellent communication, organizational, and problem-solving abilities.
• Ability to work a flexible schedule including weekends and holidays.
• Knowledge of housekeeping procedures, cleaning techniques, and laundry operations.
• Familiarity with OSHA standards and safety regulations.
• Passion for guest service and attention to detail.
  
  

Work Environment And Physical Demands

• Due to the nature of our outdoor complex, any position within the Inn must be able to work in all weather conditions.
• You must be capable of a large amount of walking, climbing 2 flights of stairs, and lifting up to 30 lbs.
• Frequent bending, stooping, reaching, and twisting
• Work schedule to include weekends and holidays
  
  

Primary Responsibilities And Duties

• Supervise, train, and schedule housekeeping staff, ensuring productivity and adherence to cleanliness standards.
• Conduct daily inspections of guest rooms, public areas, and back-of-house spaces to ensure quality standards are met.
• Maintain inventory and order housekeeping supplies and equipment as needed.
• Coordinate with the Front Desk and Maintenance teams to address guest needs and resolve issues promptly.
• Develop and implement cleaning procedures and safety protocols.
• Ensure compliance with health and safety regulations
• Provide performance feedback and assist with employee development and disciplinary actions when necessary.
• Monitor labor costs and department budget to achieve financial goals.
• Respond to guest inquiries and complaints with professionalism and promptness.
• Maintain documentation, including maintenance requests, inspection checklists, and staff schedules.
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Salary Description

starting at $44,000/year

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Museums, Historical Sites, and Zoos

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