Housekeeping Manager

Hyatt Centric Downtown Portland; Portland (OR); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus eligibility

Medical, dental, and vision insurance

Paid time off including vacation, sick

Discounted hotel stays through Hyatt

401(k) retirement match

Transit stipend

Employee Assistance Program

Job summary

Hyatt Centric Downtown Portland is seeking a hands-on Housekeeping Manager to lead our housekeeping department and uphold exceptional cleanliness and guest satisfaction. You will supervise room attendants, housepersons, and laundry staff, while coordinating schedules and inspections to meet brand standards.

The ideal candidate is organized, detail-oriented, and an effective communicator who can train and motivate a team, manage inventory, and partner with Engineering and Front Office to ensure

Qualifications

• 2+ years of supervisory or management experience in hotel housekeeping.
• Strong communication and leadership abilities with attention to detail.
• Flexible schedule, including weekends and holidays; bilingual is a plus.

Responsibilities

• Supervise and support housekeeping team across rooms, public areas, and back-of-house.
• Create daily assignments, inspections, and deep-clean schedules.
• Train, coach, and schedule staff; monitor budget and inventory.
• Collaborate with Engineering and Front Office to ensure timely room turns.
• Address guest feedback and maintain safety and sanitation standards.

Skills

Communication

Leadership

Organizational skills

Bilingual

Tools

Hotel Effectiveness

UKG

Job description

Description

About Us

At Hyatt Centric Downtown Portland, we believe our guests are more than travelers - they're explorers. Our team is passionate about providing memorable experiences and maintaining high standards of cleanliness, care, and service. If you're a hands-on leader who takes pride in training, supporting, and motivating a team to shine.

Position Summary

The Housekeeping Manager is responsible for leading and supervising the housekeeping department to ensure exceptional cleanliness, guest satisfaction, and operational efficiency. This includes guest rooms, public areas, and back-of-house spaces. The ideal candidate is organized, detail-oriented, approachable, and passionate about hospitality.

Responsibilities

• Supervise and support the housekeeping team, including room attendants, housepersons, and laundry staff
• Create and manage daily room assignment sheets, inspections, and deep cleaning schedules
• Inspect guest rooms and public areas to ensure cleanliness and adherence to brand standards
• Recruit, train, schedule, and coach housekeeping staff
• Maintain par levels and ordering of linen, guest supplies, and cleaning products
• Work collaboratively with Engineering and Front Office to ensure timely room turns and guest satisfaction
• Monitor labor productivity and ensure departmental expenses are in line with budget
• Respond to guest feedback and resolve housekeeping-related service issues
• Ensure compliance with safety and sanitation standards and procedures
• Support the team by stepping in to assist during high-volume periods or staff shortages

Qualifications

• 2+ years of supervisory or management experience in hotel housekeeping (preferred in full-service or lifestyle brands)
• Excellent communication, organizational, and leadership skills
• Strong attention to detail and a commitment to high standards
• Proficient in inventory management and scheduling tools. Experience using Hotel Effectiveness and UKG is a plus.
• Flexible schedule availability, including weekends and holidays
• Ability to walk, bend, lift up to 30 lbs, and be on feet for extended periods
• Bilingual (Spanish/English) a plus

What We Offer

• Competitive salary and annual bonus eligibility
• Medical, dental, and vision insurance
• Paid time off, including vacation, sick, and holidays
• Discounted hotel stays through Hyatt
• A vibrant, inclusive, and supportive work environment

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include a transit stipend and access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.