Room Attendant

Hyatt Centric Congress Avenue Austin; Austin (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Paid holidays

Employee assistance program

Life insurance

Job summary

Hyatt Centric Congress Avenue Austin in downtown Austin seeks a Room Attendant to own daily housekeeping operations, interact with guests, and support a welcoming hotel environment.

You will work with a team to perform room cleaning, laundry, and common-area upkeep while delivering friendly, attentive service that enhances the guest experience.

Qualifications

• Experience in hospitality or housekeeping is preferred.
• Strong customer service and communication skills.
• Ability to work in a fast-paced hotel environment.
• Detail-oriented with pride in cleanliness.

Responsibilities

• Clean and service assigned rooms to hotel standards.
• Clean and arrange guest rooms for guest arrival.
• Clean and maintain common areas of the hotel.
• Perform laundry duties as necessary.
• Stock and maintain housekeeping supply rooms.
• Ensure a high level of customer service at all times.
• Assist guests with requests and questions as necessary.
• Report damages or repairs to management.
• Report lost and found items to the Housekeeping Manager.

Job description

Description

About Us

A new chapter is beginning at Hyatt Centric Congress Avenue Austin and Peachtree Group!

Located in the heart of downtown, our hotel places guests and our team at the center of everything that makes Austin unforgettable.

We’re looking for talented, hospitality-driven individuals ready to bring great energy, fresh ideas, and authentic Austin spirit to every guest experience.

Our Housekeeping team will play an essential role in bringing both brands to life by creating clean, comfortable, and welcoming spaces that leave a lasting impression on every guest. If you take pride in the details, enjoy working as part of a team, and want to help shape the culture of a brand-new hotel, we would love to meet you!

Job Overview

The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter, as well as the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff, as well as the ability to perform the daily tasks required for the position, form the foundation on which each individual is able to develop and succeed within the department.

• Cleaning and servicing assigned rooms or areas according to established standards and procedures including
• Clean and arrange guest rooms to hotel standards for guest arrival
• Clean and maintain common areas of the hotel
• Perform laundry duties as necessary
• Stock and maintain housekeeping supply rooms
• Ensure a high level of customer service is performed at all times
• Assist guests with requests and questions as necessary
• Report any damages or repairs needed to management
• Report all lost and found items to the Housekeeping Manager

• Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
• We also offer a generous 401(k) retirement match.
• To support work-life balance, we provide Paid Holidays and Paid Time Off.
• Additional perks include access to our Employee Assistance Program and Fund.

Peachtree Group is an Equal Opportunity Employer and an E-Verify employer. All employment decisions are based on qualifications, merit, business needs, and compliance with applicable federal, state, and local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.