Housekeeping Manager

Industrialist Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Job summary

The Industrialist in downtown Pittsburgh is seeking a Housekeeping Manager to lead room attendants, housekeeping attendants, and laundry attendants. You will supervise daily operations, ensure adherence to brand standards, and coordinate with Front Office for timely room readiness.

The role requires at least 2 years in hotel housekeeping and 1 year in a supervisory capacity, with strong leadership, attention to detail, and safety knowledge. This is a full-time position in a dynamic urban setting.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Minimum 2 years of housekeeping experience in a hotel environment.
• Supervision: At least 1 year in a supervisory or management role.
• Experience with housekeeping or property management systems (HotSOS, OnQ, Opera, etc.) preferred.

Responsibilities

• Supervise and support the daily operations of the housekeeping team.
• Conduct room and public area inspections to ensure cleanliness and adherence to brand standards.
• Assist with scheduling, training, and performance reviews for housekeeping staff.
• Maintain linen, supply, and equipment inventories and ensure proper usage and control.
• Coordinate with Front Office and Maintenance to ensure timely room readiness.
• Address and resolve guest concerns or requests professionally and promptly.
• Ensure compliance with company policies, safety guidelines, and sanitation procedures.
• Monitor departmental productivity and support labor management and cost control.
• Participate in department meetings and assist with reporting and recordkeeping.
• Perform additional duties as assigned by management.

Skills

Leadership

Communication

Attention to detail

Staff training

Time management

Organizational skills

Cleaning processes

OSHA safety

MS Office

Flexibility

Education

High school diploma or equivalent

Hospitality Management degree or related field

Tools

HotSOS

OnQ

Opera

Job description

INDUSTRIALIST HOTEL 124 rooms | 1,277 sq. ft. event space Amenities include: signature restaurant (The Rebel Room), social lounge, fitness center, in-room dining, valet parking, conference & lounge areas. Blending historic character with modern lifestyle design, The Industrialist in downtown Pittsburgh offers an authentic guest experience. With prime access to shops, local restaurants, the Business District, riverfront trails, and convenient public transit, the property provides an engaging environment for hospitality professionals passionate about dynamic, urban hospitality.

JOB DESCRIPTION

Job Title: Housekeeping Manager

Departments: Housekeeping

Supervision Exercised: Room Attendants, House Attendants, Laundry Attendants

Supervision Received: Executive Housekeeper / General Manager

MINIMUM REQUIREMENTS

• Education High school diploma or equivalent preferred.
• Associate or bachelor’s degree in Hospitality Management or related field preferred.
• Experience Minimum 2 years of housekeeping experience in a hotel environment.
• At least 1 year in a supervisory or management role required.
• Experience with housekeeping or property management systems (HotSOS, OnQ, Opera, etc.) preferred.

Skills & Knowledge

• Strong leadership and communication skills.
• Excellent attention to detail and quality standards.
• Ability to manage, train, and motivate a diverse team.
• Strong organizational and time management abilities.
• Knowledge of cleaning processes, chemical handling, and OSHA safety standards.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to work in a fast-paced environment and adapt to changing demands.
• Flexibility to work various shifts, weekends, and holidays.

Job Duties & Responsibilities

• Supervise and support the daily operations of the housekeeping team.
• Conduct room and public area inspections to ensure cleanliness and adherence to brand standards.
• Assist with scheduling, training, and performance reviews for housekeeping staff.
• Maintain linen, supply, and equipment inventories and ensure proper usage and control.
• Coordinate with Front Office and Maintenance to ensure timely room readiness.
• Address and resolve guest concerns or requests professionally and promptly.
• Ensure compliance with company policies, safety guidelines, and sanitation procedures.
• Monitor departmental productivity and support labor management and cost control.
• Participate in department meetings and assist with reporting and recordkeeping.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.