Housekeeping Manager

Stonebridge Companies; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision, and life coverage

PTO and 401(k) matching

Wellness support and savings accounts

Tuition aid and travel & lodging perks

Job summary

Stonebridge Companies is looking for a Housekeeping Manager in New York to oversee the housekeeping and laundry departments. The role requires supervising staff, ensuring cleanliness standards, and budgeting support.

Ideal candidates will have 3+ years of experience in housekeeping within a hotel, strong leadership, excellent communication skills, and proficiency in Microsoft Office.

Benefits include medical, PTO, and travel perks.

Qualifications

• 3+ years of experience in housekeeping, preferably in a hotel.
• Previous supervisory experience in housekeeping or related field.
• Proficiency in Microsoft Office and housekeeping management software.

Responsibilities

• Manage daily operations of housekeeping and laundry departments.
• Supervise housekeeping staff and plan cleaning assignments.
• Support the Executive Housekeeper with budgeting and inventory.

Skills

Leadership

Communication

Time management

Problem‑solving

Education

Bachelor’s degree in Hospitality Management

Tools

Microsoft Office

Housekeeping Management Software

Job description

Job Summary

The Housekeeping Manager assists in managing the housekeeping and laundry departments, ensuring cleanliness standards and guest satisfaction across all hotel areas. This role involves supervising staff, handling daily operations, and supporting the Executive Housekeeper with budgeting, inventory, and compliance tasks.

Essential Functions and Duties

• Assist in managing daily operations of housekeeping and laundry departments.
• Supervise housekeeping staff, including room attendants and laundry personnel.
• Plan and organize cleaning assignments for guest rooms and public areas.
• Inspect guest rooms and public areas to ensure cleanliness meets standards.
• Prepare and manage staff schedules and daily assignments.
• Conduct performance evaluations and training for housekeeping team members.
• Support the Executive Housekeeper in budgeting and cost control for supplies and staffing.
• Ensure compliance with company policies, procedures, and safety regulations.
• Communicate room status updates with the front desk and address any delays.
• Oversee inventory management and assist with ordering supplies.
• Maintain productivity and labor cost goals in line with hotel objectives.
• Implement and monitor deep cleaning schedules and maintenance procedures.

Required Experience, Education, and Skills

• 3+ years of experience in housekeeping, preferably in a hotel environment.
• Previous supervisory experience in housekeeping or a related field.
• Bachelor’s degree in Hospitality Management or a related field is preferred but not required.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software.
• Strong attention to detail and commitment to cleanliness standards.
• Ability to prioritize tasks, plan effectively, and manage time efficiently.
• Problem‑solving skills with the ability to address guest and staff concerns professionally.
• Knowledge of budgeting, cost control, and inventory management.

Work Environment

Requires standing, walking, bending, and stooping for extended periods. Must be able to lift and carry objects up to 30 lbs. regularly, with frequent handling of housekeeping carts, cleaning supplies, and equipment. Full‑time position with a flexible schedule, including evenings, weekends, and holidays, based on business needs.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Benefits

• Medical, dental, vision, and life and disability coverage
• PTO and 401(k) matching
• Wellness support and savings accounts
• Tuition aid and travel & lodging perks