Director of Housekeeping

3M HEALTHCARE; Walnut Creek (CA); On-site; USD 85,000 - 120,000; Full time

Job summary

Stonebridge is seeking an Executive Housekeeper in Walnut Creek, CA to lead the housekeeping and laundry departments, ensuring high cleanliness levels, guest satisfaction, and efficient operations.

The role oversees staffing, scheduling, training, budgeting, and coordination with maintenance and front desk, with a flexible full-time schedule including weekends.

Qualifications

• 5+ years in a supervisory housekeeping role, preferably in hotels.
• Proven ability to manage staff, budgeting, and inventory.
• Bachelor’s degree is preferred but not required.
• Strong leadership, communication, and interpersonal skills.
• Proficiency with Microsoft Office and housekeeping software.
• Ability to plan budgets and control costs effectively.

Responsibilities

• Manage daily operations of housekeeping and laundry departments.
• Recruit, train, supervise, and evaluate staff.
• Schedule cleaning for guest rooms, public areas, and back of house.
• Develop staff schedules within labor budgets.
• Inspect areas to ensure cleanliness standards.
• Monitor supplies and inventory; place orders as needed.
• Collaborate with maintenance for repairs and upkeep.
• Monitor guest service scores and address issues.
• Oversee department budget planning and cost control.
• Coordinate with front desk on room status and availability.
• Ensure health, safety, and environmental compliance.
• Implement deep cleaning and preventive maintenance programs.

Skills

Leadership

Communication

Time management

Detail orientation

Problem solving

Education

Bachelor's degree in Hospitality Management

Tools

Microsoft Office

Housekeeping management software

Job description

Executive Housekeeper

Location: Walnut Creek, CA, City, State: Walnut Creek, California

Job Summary

The Executive Housekeeper is responsible for managing all aspects of the housekeeping department, ensuring high levels of cleanliness, guest satisfaction, and operational efficiency throughout the hotel. This role oversees staffing, scheduling, training, and inventory management, while collaborating with the General Manager to maintain service standards, control costs, and implement departmental programs.

Essential Functions and Duties

• Manage daily operations of the housekeeping and laundry departments.
• Recruit, train, supervise, and evaluate housekeeping staff.
• Plan and organize cleaning schedules for guest rooms, public areas, and back of house spaces.
• Develop staff schedules within budgeted labor guidelines to maximize productivity.
• Conduct regular inspections to ensure cleanliness standards are met.
• Monitor and manage housekeeping supplies and inventory, placing orders as needed.
• Collaborate with the maintenance department for timely repairs and upkeep.
• Monitor guest service scores and address cleanliness or service issues promptly.
• Oversee departmental budget planning and control costs.
• Coordinate with the front desk on room status updates and clean room availability.
• Ensure compliance with health, safety, and environmental regulations.
• Implement deep cleaning and preventive maintenance programs.

Required Experience, Education, and Skills

• 5+ years of experience in a supervisory role within housekeeping, preferably in a hotel environment.
• Proven experience managing housekeeping operations, including staff supervision, budgeting, and inventory management.
• Bachelor’s degree in Hospitality Management or a related field is preferred but not required.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and housekeeping management software.
• Strong attention to detail and commitment to cleanliness standards.
• Ability to develop and manage budgets and control costs effectively.
• Exceptional problem‑solving skills and the ability to handle guest complaints professionally.
• Time management and organizational skills to handle multiple tasks and priorities.

Work Environment

Requires standing, walking, bending, and stooping for extended periods. Must be able to lift and carry objects up to 30 lbs regularly, with frequent handling of housekeeping carts, cleaning supplies, and equipment. Full time position with a flexible schedule, including evenings, weekends, and holidays, based on business needs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position’s requirements.

Benefits

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401k matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.