Housekeeping Manager

1-Hotels-5; Miami Beach (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Starwood Hotels is seeking a Housekeeping Manager in a luxury hotel setting. The role leads the housekeeping team, streamlines processes, and ensures exceptional guest service. A post-secondary diploma is a plus, and strong leadership remains essential for achieving guest engagement and financial performance.

The candidate should be flexible to cover a 24-hour operation and possess excellent communication skills to motivate staff and maintain high standards of cleanliness.

Qualifications

• Minimum of 2 years of similar work experience in a luxury hotel setting.
• Advanced knowledge of housekeeping operations.
• Strong leadership with proven track record in guest and team member engagement and financial performance.
• Excellent communication, verbal and written.
• Flexible to meet the demands of a 24-hour operation.

Responsibilities

• Lead the housekeeping team and set daily priorities.
• Streamline processes to improve efficiency and guest satisfaction.
• Oversee stocking and inventory of supplies.
• Drive guest and team member engagement and contribute to financial performance.

Skills

Leadership

Communication

Guest engagement

Team engagement

Analytical mind

Financial performance

Education

Post-secondary diploma or degree

Job description

Grow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.We’re currently seeking a Housekeeping Manager to lead our Housekeeping team , a natural people person with an analytical mind, who can do everything from streamline a bumpy process to stock a supply cart. The Housekeeping Manager is a natural at identifying challenges, makes reasonable and insightful assumptions, and motivates everyone on the team by showing them the rewards of providing outstanding service. Inside tip: Leading by example may lead you to incredible growth opportunities. About you... Passionate about hospitality and cleanliness. A minimum of 2 years of similar work experience in a luxury hotel setting. A post-secondary diploma or degree would be a plus. Advanced knowledgeable of housekeeping operations, a strong leader and a proven track record in guest and team member engagement and financial performance. Excels at communication, both verbal and written. Is flexible and willing to meet the demands of a 24-hour operation.About us...As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.