Housekeeping Manager

La Quinta Inn Suites - McDonough; McDonough (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Executive Housekeeper to lead the housekeeping department, ensuring top-notch cleanliness and guest satisfaction. In this pivotal role, you will oversee a dedicated team, manage budgets, and collaborate with various hotel departments to create an outstanding guest experience. The ideal candidate will possess strong leadership skills, a keen attention to detail, and a passion for maintaining a pristine environment. If you thrive in a dynamic setting and are committed to excellence, this opportunity is perfect for you!

Benefits

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Qualifications

• 3+ years of experience in housekeeping management in hospitality.
• Strong leadership, organizational, and communication skills required.

Responsibilities

• Supervise housekeeping staff and ensure high cleanliness standards.
• Manage departmental budgets and optimize housekeeping procedures.

Skills

Leadership Skills

Organizational Skills

Communication Skills

Multitasking Abilities

Knowledge of Cleaning Techniques

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Hotel Management Software

Job description

Benefits:

1. Bonus based on performance
2. Dental insurance
3. Employee discounts
4. Health insurance
5. Paid time off
6. Vision insurance

As the Executive Housekeeper at LaQuinta Inn & Suites - McDonough, you will oversee and manage the housekeeping department, ensuring that the highest standards of cleanliness, organization, and guest satisfaction are consistently met. You will be responsible for supervising housekeeping staff, managing departmental budgets, and coordinating with other hotel departments to deliver an exceptional guest experience. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for maintaining a pristine environment.

Key Responsibilities

Departmental Leadership:

1. Supervise and manage the housekeeping team, including hiring, training, scheduling, and evaluating staff performance.
2. Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness and quality standards.
3. Provide guidance and support to housekeeping staff, addressing any issues or concerns promptly.

Operational Management:

1. Develop and implement housekeeping procedures and standards to optimize efficiency and maintain high levels of cleanliness and organization.
2. Monitor and manage departmental budgets, including controlling labor costs, managing inventory of cleaning supplies, and overseeing purchases.
3. Ensure proper maintenance and upkeep of housekeeping equipment and supplies.

Guest Experience:

1. Collaborate with other hotel departments to address guest requests, complaints, and special needs related to housekeeping services.
2. Implement and enforce protocols to handle lost and found items, ensuring proper documentation and guest notification.

Safety and Compliance:

1. Ensure compliance with health, safety, and sanitation regulations, including proper handling of cleaning chemicals and safe work practices.
2. Conduct regular safety training and drills for housekeeping staff.

Quality Control:

1. Establish and maintain high standards of cleanliness and hygiene throughout the hotel.
2. Develop and monitor performance metrics to assess departmental efficiency and guest satisfaction.

Inventory and Supply Management:

1. Oversee the ordering, storage, and usage of cleaning supplies and linens, ensuring adequate inventory levels while minimizing waste.
2. Conduct regular inventory audits and adjust purchasing as needed.

Reporting and Administration:

1. Prepare and maintain accurate records of departmental activities, including staffing, inventory, and maintenance reports.
2. Provide regular reports to hotel management regarding housekeeping performance, guest feedback, and departmental needs.

Qualifications:

1. Minimum of 3 years of experience in housekeeping management or a similar role within the hospitality industry.
2. High School Diploma or equivalent preferred.
3. Proven leadership and team management skills.
4. Strong organizational and multitasking abilities.
5. Excellent communication and interpersonal skills.
6. Knowledge of cleaning techniques, equipment, and safety protocols.
7. Proficiency in Microsoft Office Suite and hotel management software.
8. Ability to work flexible hours, including weekends and holidays.

Join us and lead a team dedicated to creating an exceptional guest experience through impeccable cleanliness and outstanding service. We look forward to receiving your application!