Housekeeping Manager

Concord Hospitality Enterprises; Jacksonville (FL); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

401(k) with company match

Tuition assistance

Discounted hotel stays

Extensive training and career dev.

Performance-based bonus eligibility

Job summary

Concord Hospitality Enterprises is seeking a Housekeeping Manager to lead our housekeeping, laundry, and house person teams, ensuring pristine guest rooms and public areas while collaborating with Front Desk and Maintenance for a seamless guest experience.

You will recruit, train, and inspire a team, manage schedules and budgets, uphold safety and brand standards, and foster a positive, professional work environment that delivers outstanding service.

Qualifications

• Leadership experience in housekeeping or cleaning operations within hotels or multi-unit properties.
• Strong communication skills for professional guest and associate interactions.
• Demonstrated attention to detail and commitment to quality.
• Proven ability to lead, motivate, and inspire a team.
• Professionalism, integrity, and pride in delivering excellent service.

Responsibilities

• Oversee daily housekeeping, laundry, and house person operations to ensure high cleanliness standards.
• Partner with Front Desk and Maintenance teams to maintain seamless guest experiences.
• Inspect guest rooms and public spaces to ensure quality, cleanliness, and proper working order.
• Recruit, train, and lead team members with a focus on productivity and guest satisfaction.
• Manage departmental schedules, supplies, and budgets to meet operational goals.
• Respond to guest needs and resolve service issues in a timely, professional manner.
• Foster a positive, supportive, and team-oriented work environment.
• Ensure compliance with safety standards, policies, and brand requirements.

Skills

Leadership

Communication

Attention to detail

Guest service

Team motivation

Job description

Description

Concord Hospitality is seeking a detail-oriented and service-driven Housekeeping Manager to lead our housekeeping, laundry, and house person teams. This role is key in ensuring the cleanliness and upkeep of guest rooms, public areas, and overall property presentation while working closely with the Front Desk and Maintenance teams to deliver an exceptional guest experience.

As a Concord Leader you will be responsible to:

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families.

Responsibilities:

• Oversee daily housekeeping, laundry, and house person operations to ensure high cleanliness standards.
• Partner with Front Desk and Maintenance teams to maintain seamless guest experiences.
• Inspect guest rooms and public spaces to ensure quality, cleanliness, and proper working order.
• Recruit, train, and lead team members with a focus on productivity and guest satisfaction.
• Manage departmental schedules, supplies, and budgets to meet operational goals.
• Respond to guest needs and resolve service issues in a timely, professional manner.
• Foster a positive, supportive, and team-oriented work environment.
• Ensure compliance with safety standards, policies, and brand requirements.

Qualifications:

• Prior leadership experience in housekeeping or cleaning operations within hotels, healthcare, or multi-unit housing.
• Strong communication skills and ability to engage professionally with guests and associates.
• Demonstrated attention to detail and commitment to quality.
• Proven ability to lead, motivate, and inspire a team.
• Professionalism, integrity, and pride in delivering excellent service.

Benefits (Full-Time Associates Only):

• Competitive wages
• Comprehensive medical, dental, vision, life, and disability insurance
• 401(k) with company match
• Tuition assistance
• Discounted hotel stays
• Extensive training and career development opportunities
• Performance-based bonus eligibility

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All."

We are Concord!

Pay rate: 26.44 Hourly

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.