Housekeeping Manager

Westgate Las Vegas Resort & Casino; Florida; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Manager to lead a team in maintaining the highest cleanliness standards at a beautiful resort. This role involves supervising housekeeping staff, managing inventory, and ensuring guest satisfaction through exceptional service. If you are passionate about hospitality and have a strong work ethic, this position offers a unique opportunity to thrive in a vibrant environment surrounded by nature. Join a team that values integrity and commitment, and enjoy a range of perks that enhance your work-life balance while making a difference in guests' experiences.

Benefits

Paid Time Off (PTO)

401K with company match

Daily Pay benefit

Tuition Assistance

Employee Assistance Program (EAP)

Pet Insurance

Flexible Spending Accounts

Community Involvement Programs

Qualifications

• Minimum of one year of experience in housekeeping management required.
• Must be able to lift 50lbs and work in outdoor weather conditions.

Responsibilities

• Supervise and motivate housekeeping personnel to ensure guest satisfaction.
• Manage inventory of linen and supplies for operational efficiency.

Skills

Housekeeping Management

Team Supervision

Customer Service

Computer Skills

Inventory Management

Education

High School Diploma

Tools

Microsoft Office

Job description

Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which lies on 1,700 beautiful acres overlooking the scenic Kissimmee River and just one hour South of Orlando. Enjoy the surroundings and excitement that our amazing resort offers such as incredible outdoor recreational opportunities, including horseback riding, airboat and swamp buggy rides, trap & skeet range, full-service marina and award-winning Saturday night rodeo.

Job Description

As a Housekeeping Manager, you will:

• Respond quickly to guest requests and follow-ups
• Supervise and motivate all housekeeping personnel with daily supervision to include staffing, training, discipline, scheduling, and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction
• Participate in interviewing and hiring team members with the appropriate skills
• Provide coaching and development opportunities to enhance team members' skills and performance
• Manage the procurement and inventory of linen and supplies to ensure operational efficiency
• Develop and administer work schedules to optimize team coverage and productivity
• Maintain the highest levels of quality by utilizing innovative strategies resulting in the highest levels of cleanliness resort-wide

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

• Must be able to lift 50lbs and work in outdoor weather conditions
• Must be a minimum of 18 years old and possess a valid driver's license to operate company golf carts
• Required to pass a background check, drug test, and prove eligibility to work in the United States
• Minimum of one year of experience in housekeeping management
• Must have intermediate to advanced computer skills such as data entry, email management, and Microsoft Office (Excel, Word, and Outlook)

Additional Information

Why Westgate?

• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [emailprotected] with the job title and the location of the position for which you are applying.