Housekeeping Manager

Four Seasons Hotels and Resorts; Boston (MA); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a prestigious luxury hotel as a Housekeeping Manager, where you will lead a dedicated team to maintain impeccable standards of cleanliness and guest satisfaction. This role is pivotal in ensuring that every corner of our hotel reflects the elegance and quality our guests expect. With responsibilities ranging from staff training to budget management, you will play a crucial part in delivering a world-class experience. If you are passionate about hospitality and have a knack for leadership, this is your opportunity to shine in a dynamic environment that values excellence and teamwork.

Benefits

Medical Insurance

401(k)

Training Programs

Employee Perks

Qualifications

• Minimum three years of luxury hospitality experience in a management role.
• Strong leadership and communication skills are essential.

Responsibilities

• Manage and train housekeeping staff, ensuring high cleanliness standards.
• Handle guest complaints and monitor departmental expenses.

Skills

Leadership

Communication

Organizational Skills

Customer Service

Education

College Degree

Tools

Electronic Systems

Job description

Join to apply for the Housekeeping Manager role at Four Seasons Hotels and Resorts

We are seeking a Housekeeping Manager to oversee our luxury hotel's housekeeping operations at Four Seasons Hotel One Dalton Street, Boston. The role involves managing staff, maintaining high cleanliness standards, handling guest requests, and ensuring the department meets financial and service goals.

Key Responsibilities include:

• Managing and training housekeeping staff, conducting performance evaluations, and scheduling.
• Establishing cleaning and maintenance programs to ensure quality and durability of furnishings and fixtures.
• Maintaining high cleanliness standards, inspecting all areas, and coordinating with external contractors.
• Handling guest complaints and requests with professionalism and hospitality.
• Monitoring departmental expenses, maintaining inventory, and managing budgets.

Qualifications:

• Minimum three years of luxury hospitality experience in a management role.
• College degree preferred.
• Strong leadership, communication, and organizational skills.
• Fluent in English, both verbal and written.
• Knowledge of electronic systems and a passion for luxury service.

Additional Information:

• Visa sponsorship is not available; candidates must have legal work authorization in the U.S.
• Benefits include medical insurance, 401(k), competitive salary, training programs, and employee perks.

Join our team and be part of a world-class luxury hotel experience in Boston. We are an equal opportunity employer committed to diversity and inclusion.