Housekeeping Lead & Training Supervisor

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Norfolk (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

NGIS Norfolk NS is seeking a working leader in housekeeping to supervise and inspect team members while ensuring program standards are met. Responsibilities include overseeing guest rooms, public spaces, laundry, and storage areas, using proper cleaning methods and equipment.

Prerequisites include leadership experience, ability to train staff, and a preference for prior housekeeping exposure. The role requires a high school diploma or equivalent and a commitment to guest satisfaction and safety

Qualifications

• Leadership and staff training abilities.
• Strong guest service mindset and communication skills.

Responsibilities

• Oversee and train Housekeeping Attendants; relay instructions from supervisor.
• Ensure work schedules are followed and report status to management.
• Demonstrate proper work methods and procedures for all personnel.
• Maintain supplies, linen, and inventory; monitor usage and ordering.
• Greet guests, uphold excellent guest relations, and address concerns.
• Conduct regular inspections of rooms and common areas; document results.

Skills

Leadership

Training experience

Education

High School diploma or equivalent

Job description

NGIS Norfolk NS is seeking a working leader in housekeeping to supervise and inspect team members while ensuring program standards are met. Responsibilities include overseeing guest rooms, public spaces, laundry, and storage areas, using proper cleaning methods and equipment.

Prerequisites include leadership experience, ability to train staff, and a preference for prior housekeeping exposure. The role requires a high school diploma or equivalent and a commitment to guest satisfaction and safety