Housekeeping Lead & Guest Experience Supervisor

Martin Resorts, Inc.; Massachusetts; On-site; USD 42,000 - 66,000; Full time

Job summary

Peregrine Hospitality is seeking a Housekeeping Leader/Inspector to oversee daily operations in the Housekeeping and Laundry departments at our Massachusetts location. The role involves inspecting guestrooms, preparing VIP rooms, and coordinating with other departments to sustain high cleanliness and guest satisfaction.

The ideal candidate has at least 1 year of housekeeping leadership or inspector experience, is bilingual (Spanish/English), and can manage schedules and safety standards

Qualifications

• High School diploma or GED equivalence.
• Minimum 1 years’ experience in housekeeping leadership or Inspector/ress role.
• Will be required to work flexible scheduled shifts based on business needs

Responsibilities

• Manage the daily operations of opening and closing of the Housekeeping and Laundry departments.
• Conduct regular inspections of the hotel guestrooms on a daily basis to ensure cleanliness and maintenance standards.
• Prepare and monitor VIP rooms, special guests, and requests.
• Coordinate departments’ activities to facilitate communication and guest satisfaction.
• Monitor vacant rooms, check-out rooms, and stayovers and communicate with the front office.
• Lead daily stand-up and pre-shift meetings.
• Ensure safety standards and brand policies are followed.

Skills

Bi-lingual in Spanish and English

Strong computer skills and proficient在

Strong leadership skills

Reading comprehension & writing (intru

Verbal communication with guests/colle

Budgetary analysis capabilities

Education

High School diploma or GED equivalence

Job description

Peregrine Hospitality is seeking a Housekeeping Leader/Inspector to oversee daily operations in the Housekeeping and Laundry departments at our Massachusetts location. The role involves inspecting guestrooms, preparing VIP rooms, and coordinating with other departments to sustain high cleanliness and guest satisfaction.

The ideal candidate has at least 1 year of housekeeping leadership or inspector experience, is bilingual (Spanish/English), and can manage schedules and safety standards