Housekeeping Lead: Empowered Team & Guest Experience

AMB Group, LLC; Montana; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly rate DOE

Private room in shared housing

Health benefits, PTO, 6% matching 401k

Job summary

Blank Family of Businesses is seeking an experienced housekeeping leader to Direct and support daily housekeeping operations across guest rooms, cabins, lodge areas and public spaces. You will lead a team, ensure high cleanliness standards, and coordinate scheduling for weekends and holidays.

The role requires strong communication and organizational skills, a focus on safety and quality, and a hands-on approach to support during busy periods.

Qualifications

• Previous housekeeping or hospitality experience required; leadership or supervisory experience preferred.
• Strong communication, organization, and team leadership skills.
• Excellent attention to detail and commitment to high cleanliness standards.
• Ability to prioritize tasks and coordinate daily housekeeping operations effectively.

Responsibilities

• Team Leadership: Direct and support housekeeping staff to maintain a positive, professional team environment.
• Daily Operations: Coordinate housekeeping tasks to keep guest rooms, cabins, lodge areas, and public spaces clean.
• Quality Control: Inspect rooms and areas; address issues with staff to ensure consistent cleanliness.
• Scheduling: Manage daily staffing, weekend/holiday coverage, and occupancy-driven scheduling.
• Training & Support: Train new staff on cleaning procedures, standards, safety, and equipment.
• Inventory Management: Monitor supplies, linens, and equipment; place orders and manage vendor relations.
• Guest Service: Respond to guest requests and concerns promptly and professionally.
• Safety & Sanitation: Enforce health, safety, sanitation, and chemical-handling procedures.
• Equipment & Maintenance: Report issues and coordinate with maintenance for timely fixes.
• Cross-Department Collaboration: Coordinate with Front Desk, Maintenance, and Restaurant teams.
• Hands-On Support: Assist with duties during busy periods or when coverage is needed.

Skills

Housekeeping

Team Leadership

Communication

Inventory Management

Safety Compliance

Guest Service

Job description

Blank Family of Businesses is seeking an experienced housekeeping leader to Direct and support daily housekeeping operations across guest rooms, cabins, lodge areas and public spaces. You will lead a team, ensure high cleanliness standards, and coordinate scheduling for weekends and holidays.

The role requires strong communication and organizational skills, a focus on safety and quality, and a hands-on approach to support during busy periods.