Housekeeping Lead: Elevate Guest Experience & Team Growth

GF Hotels & Resorts; Fort Worth (TX); On-site; USD 27,000 - 38,000; Full time

Job summary

Doubletree by Hilton is seeking a Houseperson to support and lead housekeeping attendants, inspecting guest rooms and public areas to ensure cleanliness and safety. You will collaborate with the housekeeping team, organize supplies, assist in training new staff, and respond to guest requests, contributing to an exceptional guest experience and a welcoming environment for all team members.

The role emphasizes teamwork, attention to detail, and proactive service, helping to maintain the brand's

Qualifications

• Experience in maintaining high cleanliness and safety standards in hospitality settings.
• Ability to collaborate with housekeeping teams to ensure quality expectations.
• Proven track record of providing exceptional guest service and responding promptly to requests.
• Strong organizational skills to manage inventory of cleaning supplies.
• Coordinate with maintenance staff to address repair needs efficiently.
• Experience in training and supporting team members, fostering a positive work environment.
• Excellent communication skills to guide and support housekeeping attendants effectively.

Responsibilities

• Ensure all guest rooms and public areas are maintained to the highest cleanliness and safety standards, enhancing guest satisfaction.
• Collaborate with the housekeeping team to inspect and prepare rooms, ensuring they meet our brand's quality expectations.
• Support and guide housekeeping attendants, providing them with the necessary tools and knowledge to excel in their roles.
• Respond promptly to guest requests and inquiries, demonstrating our commitment to exceptional service.
• Coordinate with maintenance staff to address any repair needs, ensuring a seamless guest experience.
• Organize and manage inventory of cleaning supplies, ensuring resources are available when needed.
• Assist in training new team members, fostering a supportive and inclusive work environment for everyone involved.

Skills

Cleanliness standards

Housekeeping collaboration

Guest service excellence

Inventory management

Maintenance coordination

Team training

Communication skills

Job description

Doubletree by Hilton is seeking a Houseperson to support and lead housekeeping attendants, inspecting guest rooms and public areas to ensure cleanliness and safety. You will collaborate with the housekeeping team, organize supplies, assist in training new staff, and respond to guest requests, contributing to an exceptional guest experience and a welcoming environment for all team members.

The role emphasizes teamwork, attention to detail, and proactive service, helping to maintain the brand's