Guest Experience Lead - Housekeeping

Double Tree Bloomington Minneapolis South; BLOOMINGTON (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Dental/Vision

401(k) Retirement Plan

PTO & Sick Days

Paid Holidays

Employee Referral Bonus

Hilton Travel Program

Job summary

DoubleTree by Hilton Bloomington Minneapolis South is seeking a Housekeeping Supervisor to lead daily housekeeping operations on-site, coordinating Laundry and Housekeeping activities to ensure clean, well-stocked rooms and public areas. You will engage guests and staff, monitor performance, and drive service excellence in a 24/7 hotel environment.

The role involves supervising Room Attendants, Public Space Attendants, and Housepersons, with responsibilities for staffing, scheduling, training,

Qualifications

• Leadership experience in hotel housekeeping.
• Ability to supervise a diverse team.
• Flexibility to work on-site including evenings and weekends.
• Experience with inventory management and work orders.

Responsibilities

• Inspire and develop the housekeeping team.
• Inspect rooms and verify status.
• Manage linens, supplies, and inventories.
• Submit maintenance requests and coordinate with teams.
• Schedule staff and delegate tasks.
• Ensure guest needs are met promptly.

Skills

Team leadership

Scheduling

Guest service

Room inspections

Job description

DoubleTree by Hilton Bloomington Minneapolis South is seeking a Housekeeping Supervisor to lead daily housekeeping operations on-site, coordinating Laundry and Housekeeping activities to ensure clean, well-stocked rooms and public areas. You will engage guests and staff, monitor performance, and drive service excellence in a 24/7 hotel environment.

The role involves supervising Room Attendants, Public Space Attendants, and Housepersons, with responsibilities for staffing, scheduling, training,