Housekeeping - Laundry Attendant

Pacific Hospitality Group; Phoenix (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player invites you to join their dynamic team as a Laundry Attendant. In this role, you will ensure the cleanliness and proper handling of linens and towels, contributing to a memorable guest experience. With a focus on integrity and customer satisfaction, you'll work in a supportive environment that values your contributions. If you're looking to grow your career and make a difference, this opportunity is perfect for you. Enjoy a vibrant workplace in a prime downtown location, where your efforts directly impact the guest experience and the team's success.

Qualifications

• Experience in laundry operations, especially in a high-volume environment.
• Ability to maintain cleanliness and report issues effectively.

Responsibilities

• Wash and dry linens and towels, ensuring proper handling and maintenance.
• Report any equipment issues or guest complaints promptly.

Skills

Laundry Operations

Customer Service

Equipment Maintenance

Attention to Detail

Education

No formal education required

Tools

Washing Machines

Dryers

Laundry Chemicals

Job description

Hyatt Place Phoenix/Downtown, 150 West Adams Street, Phoenix, Arizona, United States of America Req #365

Monday, December 23, 2024

Who We Are:

Come work through a different lens at Hyatt Place Phoenix: timeless, refined, and energetic designs featuring modern deco-desert chic rooms, custom lobby, and bar. Prime location within walking distance to an array of local attractions, Hyatt Place Phoenix brings art deco design, casual atmosphere, and practical amenities. Located in the heart of downtown, 3 blocks from the Convention Center and an array of attractions: Orpheum Theatre, Chase Field, Talking Stick Resort Arena, Phoenix Art Museum, shopping, and restaurants. At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay.

Are you ready to take your career to the next level? Apply Today!

Company Description:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family-focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities, and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description

WHAT YOU WILL ACCOMPLISH

1. Removes and sorts dirty linens and towels from laundry carts.
2. Washes and dries all linens, towels, rags, etc., as directed by management.
3. Learns, understands, and follows the proper operation of washing machines, dryers, and other equipment and use of chemicals. Cleans dryer filters daily (or more frequently as needed) and maintains all equipment as trained and instructed.
4. Immediately reports any noted repairs or maintenance of laundry equipment, guestroom, public areas, or back of the house areas.
5. Resolves guest complaints within the scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
6. Notifies management of any problems resulting from guest complaints, intoxication, or disruptive behavior.
7. Must wear non-slip, oil-resistant shoes.
8. Reporting to work as scheduled (on time and on a regular basis) is an essential function of the job.

WHAT YOU WILL BRING

Laundry Attendant washes all soiled linens, towels, napkins, tablecloths, or other assigned items and ensures they are properly ironed, folded, and stocked according to department procedures and standards to exceed guest satisfaction. Maintains cleanliness of the laundry room. Reports damage, mechanical deficiencies, suspicious activities, or theft.

GREAT IF YOU HAVE

1. Prior high-volume laundry experience in a hotel environment.
2. Positive attitude and professional demeanor.
3. No formal education required.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to walk, sit, use hands to reach with hands and arms, and stoop, kneel, or crouch. Must be able to lift/move up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Finger dexterity is required to operate a computer keyboard, calculator, and other office/IT equipment.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.