Housekeeping Inspector

CoralTree Hospitality; Houston (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

401(k) plan

Job summary

Magnolia Houston is seeking a Housekeeping Room Inspector to ensure cleanliness, safety, and guest satisfaction across guest rooms, linen rooms, hallways, and public spaces.

You will support the Housekeeping Manager, train staff, manage keys securely, and enforce hotel procedures for maintenance issues, lost and found, and communications. A high school diploma and bilingual abilities are required, with flexible scheduling including evenings and weekends.

Qualifications

• Requires high attention to detail and ability to communicate with guests professionally.
• Must be able to follow verbal and written instructions and work under pressure.

Responsibilities

• Inspect guest rooms, linen rooms, hallways and public spaces to ensure cleanliness and safety.
• Maintain and uphold all hotel policies and assist in staff development and training.
• Report to Housekeeping Manager on performance and behavior of staff.
• Manage keys and ensure security of guest rooms and sign-out sheets.
• Enforce safety regulations and provide a safe working environment for the team.
• Communicate with Housekeeping Manager, Front Office and other departments.
• Follow procedures for reporting maintenance issues and handling lost and found items.
• Maintain cleaning supplies and assist with inventories and equipment upkeep.
• Participate in programs for professional growth and development.

Skills

Attention to detail

Guest facing communication

Bilingual

Education

High School Diploma or equivalent

Job description

Overview

The Housekeeping Room Inspector conducts inspections, and maximizes the efforts of the entire department in order to ensure compliance with all standards of guest satisfaction, cleanliness, sanitation and productivity and efficiency set by the Hotel. The Room Inspector’s p osition is to ultimately ensure that guests of the Magnolia Houston enter a unit that is clean, sanitary and welcoming. Each Inspector will play a vital housekeeping role in ensuring all guests experience the natural beauty comfort and custom hand finished details that our guest rooms offer. They will work with business/department leadership and team members to ensure the effectiveness and overall success of the department.

Responsibilities

• Inspect your entire assigned section (guest rooms, linen rooms, hallways, public spaces, grounds etc.) to ensure cleanliness, safety and proper condition to meet or exceed departmental and Hotel standards.
• Maintain and uphold all company policies, assist in the development of assigned employees through training and performance enhancement.
• Report to the Housekeeping Manager on the performance and/or behavior of the employees assigned to the Supervisor.
• Control keys, master and guest room keys, and maintain security of all guest rooms, both occupied and unoccupied. File key sign-out, sign-in sheets as directed.
• Enforce safety regulations, precautions, and information to provide a safe working atmosphere for self and employees assigned.
• Communicate effectively with Housekeeping Manager, Front Office, Engineering, Houseman staff and other departments and guests.
• Follow Hotel procedures for reporting Housekeeping related maintenance issues.
• Follow Hotel procedures for the handling of lost and found items given to you by Housekeeping personnel.
• Adhere to Hotel procedures for sending or receiving messages on the two-way radio.
• Maintain cleaning and chemical supplies including inventory and ordering if directed.
• Assist with scheduled inventories of Housekeeping linens, amenities and other products.
• Help maintain Housekeeping equipment such as vacuums, and rolling stock.
• Participate in established programs designed to further professional growth and development

Qualifications

• Ability to work a flexible schedule that will include evenings, weekends and holidays .
• High school diploma or equivalent
• P rior experience in housekeeping experience in rooms preferred
• Must be able to work well under pressure;
• Must be able to accurately follow instructions (verbally and written);
• Must possess guest facing communication skills;
• High attention-to-detail
• Bilingual

Benefits

• group medical, dental, vision, life, and disability benefits
• pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• employee assistance program
• paid time off
• 401(k) plan with company match

#Magnolia