Hotel Housekeeping Supervisor - Lead, Train & Inspect

CoralTree Hospitality; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Magnolia Houston Hotel is seeking a diligent Housekeeping Supervisor to supervise, train, and inspect housekeeping staff, ensuring all procedures meet established standards and guest service remains exceptional.

You will prepare assignments, monitor cleanliness across guest rooms and public spaces, and provide training and direction while supporting staff to achieve optimum cleanliness and service for guests.

Qualifications

• Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment.
• Fluency in English both verbal and non-verbal. Provide legible communication.
• Compute mathematical calculations. Ability to perform job functions with attention to detail, speed, and accuracy. Ability to maintain confidentiality of guest information and pertinent hotel data.
• Ability to ascertain departmental training needs and provide such training.
• Ability to direct performance of staff and follow up with corrections when needed.
• Ability to input and access information in the property management system/computers.
• Must be able to work weekends, evenings, and Holidays

Responsibilities

• Supervise staff in the performance of all daily procedures to ensure they are performed to standards.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Prepare and distribute assignment sheets to assigned staff and review priorities.
• Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom. and storage area.
• Inspect public areas/bathrooms, restaurants, spa, pool area, offices, and service areas after being cleaned by respective personnel, using designated checklists.
• Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests.

Skills

Cleaning techniques

Staff supervision

Attention to detail

Communication skills

Time management

Guest service orientation

Problem solving

Tools

PMS software

Job description

Magnolia Houston Hotel is seeking a diligent Housekeeping Supervisor to supervise, train, and inspect housekeeping staff, ensuring all procedures meet established standards and guest service remains exceptional.

You will prepare assignments, monitor cleanliness across guest rooms and public spaces, and provide training and direction while supporting staff to achieve optimum cleanliness and service for guests.