Housekeeping Houseperson - President Abraham Lincoln Springfield- a DoubleTree by Hilton Hotel

Hilton Worldwide, Inc.; Springfield (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Houseperson to join their team at a prominent hotel. This role involves maintaining cleanliness in designated areas, responding to guest requests, and ensuring outstanding service. The ideal candidate will demonstrate a commitment to hospitality and teamwork while performing a variety of cleaning tasks. With a focus on quality and productivity, you will contribute to creating exceptional guest experiences. Join a company that values its team members and offers growth opportunities in a dynamic environment.

Benefits

Access to pay through DailyPay

Career growth and development

Go Hilton travel discount program

Competitive wellness benefits

Flexible Schedules

Recognition and rewards programs

Qualifications

• Demonstrated ability to deliver exceptional guest experiences.
• Strong teamwork and adaptability skills are essential.

Responsibilities

• Clean and maintain designated areas of the hotel to high standards.
• Respond to guest requests and report maintenance deficiencies.

Skills

Customer Focus

Dependability

Adaptability

Teamwork

Job description

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Job Description - Housekeeping Houseperson - President Abraham Lincoln Springfield- a DoubleTree by Hilton Hotel (HOT0BKF5)

Work Locations

President Abraham Lincoln Springfield- a Double Tree by Hilton Hotel 701 East Adams St. Springfield 62701

The President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel is looking for a Housekeeping Houseperson to join their team!

This 310 room property is located just a short walk from Bank of Springfield Center and Abraham Lincoln Presidential Museum and Library. Illinois State Museum, Knights Action Park, and Abraham Lincoln Capital Airport are less than 15 minutes' drive away.

This person will be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Shift: able to work a flexible schedule, along with weekends and Holidays.

Pay: $15 per hour

Here are some perks you can enjoy when joining our team:

• Access to your pay when you need it through DailyPay
• Career growth and development
• The Go Hilton travel discount program
• Competitive wellness benefits
• Team Member Resource Groups
• Flexible Schedules
• Recognition and rewards programs
• And so much more

What will I be doing?
As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
• Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
• Greet guests in a friendly manner
• Report maintenance deficiencies and items in need of repair
• Stock and maintain supply rooms, as needed
• Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
• Deliver guest requests and assist in cleaning guest rooms, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!