Housekeeping Manager - President Abraham Lincoln Springfield- A Double Tree by Hilton Hotel

Hilton Worldwide, Inc.; Springfield (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeping Manager to oversee daily operations at a prominent hotel. This role involves leading a team to ensure exceptional cleanliness and service quality in guest rooms and public areas. The ideal candidate will have a passion for hospitality, strong leadership skills, and a commitment to delivering outstanding guest experiences. Join a team that values integrity, teamwork, and excellence, and enjoy a range of benefits including competitive pay, health coverage, and opportunities for career growth. This is your chance to make a significant impact in a dynamic environment.

Benefits

Access to DailyPay

Medical Insurance Coverage

Mental Health Resources

Best-in-Class Paid Time Off

Go Hilton Travel Discount

Supportive Parental Leave

Matching 401(k)

Employee Stock Purchase Program

Debt-Free Education

Career Growth and Development

Qualifications

• Experience in managing housekeeping operations in a hotel environment.
• Strong leadership skills to train and supervise team members.

Responsibilities

• Manage daily housekeeping operations to maintain cleanliness and quality standards.
• Recruit, interview, and train housekeeping staff.

Skills

Housekeeping Management

Team Leadership

Inventory Management

Customer Service

Budgeting and Forecasting

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Tools

Housekeeping Management Software

Job description

Job Description - Housekeeping Manager - President Abraham Lincoln Springfield- A Double Tree by Hilton Hotel (HOT0BJB3)

Job Number:

HOT0BJB3

Work Locations:

President Abraham Lincoln Springfield- A Double Tree by Hilton Hotel 701 East Adams St. Springfield 62701

The President Abraham Lincoln Springfield, a DoubleTree by Hilton Hotel, is looking to add a key member to its housekeeping management team!

This 310 room property is located just a short walk from Bank of Springfield Center and Abraham Lincoln Presidential Museum and Library. Illinois State Museum, Knights Action Park, and Abraham Lincoln Capital Airport are less than 15 minutes' drive away.

This person will be responsible to lead, train and supervise room/suite attendants and housepersons on a floor/in an area to ensure all rooms/suites and public areas meet established cleanliness and quality standards. This position assesses inventory of, assigns, inspects and verifies and reports status of rooms/suites. Monitors payroll reports, work schedules and lost and found program. Ensures stock rooms and carts are maintained with proper supplies. Communicates and coordinates with Engineering/Property Operations to ensure the efficient repair and maintenance of items related to guestrooms and public areas.

Pay Rate: $45,000 - $55,000 per year

The Benefits:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• The Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school com, literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment.

What will I be doing?

A Housekeeping Manager, you would be responsible for managing daily housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage daily housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms
• Ensure rooms are clean and available to guests in a timely and efficient manner
• Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward
• Oversee and conduct room inspections
• Recruit, interview and train team members

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job:

Housekeeping and Laundry

Schedule:

Full-time