Housekeeping Houseperson - FT

Omni Hotels & Resorts; Arizona; On-site; USD 17,000 - 25,000; Full time

Job summary

Omni Tucson National Resort & Spa is seeking a dedicated Houseperson to maintain pristine public spaces and guest room floors. You will stock linen rooms, assist with deliveries, and ensure Omni standards are met while providing attentive service to guests in a luxury resort setting.

The role requires physical stamina, flexibility to work shifts including nights and weekends, and a commitment to teamwork and safety. Join a renowned four-diamond property in the scenic foothills of Tucson.

Qualifications

• Excellent customer service and verbal communication skills.

Responsibilities

• Stocks linen room closets to par levels.
• Empties carts and cleans guestroom areas.
• Strips and checks rooms for cleanliness and supplies.
• Transports dishes, tables, and trays from guestrooms to service areas.
• Vacuum and clean corridors and public spaces.
• Deep cleans carpets and upholstery as needed.
• Reports issues to supervisor and maintains safety standards.

Skills

Customer service

Verbal communication

English proficiency

Job description

Omni Tucson National Resort & Spa The Omni Tucson National Resort & Spa, our four-diamond luxury property, has it all -- from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship golf courses, including six signature dining outlets, our beautiful Mokara Spa, and 130 premier guest rooms.

Housekeeping Houseperson

The Omni Tucson National Resort & Spa's associates enjoy an exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment. If you are a friendly, motivated person with a passion to serve others, we invite you to bring your talent to join the team at the Omni Tucson National Resort & Spa.

Overview

This position ensures that assigned public space and guest room floors are kept fully stocked and clean while maintaining Omni standards and exceeding our guest expectations.

Responsibilities

• Ensures that assigned linen room closets are stocked at par.
• Empties GRAs carts linens and trash as needed.
• Assist to strip, check out rooms of linen and remove trash.
• Assists taking in room dining dishes, tables and trays from the guestrooms and corridors to the service elevator landing.
• Keeps corridors on guest room floors clean and vacuumed.
• Sweeps, scrubs, mops hard surface floors on assigned section.
• Assists in deep cleaning and shampooing carpet and/or furniture.
• Maintains corridor cleanliness.
• Moves furniture upon request.
• Completes a quarterly mattress flip project.
• Completes guest requests.
• Pick up guest shoes to shine and deliver them back.
• Assists in the distribution of items to all guests' rooms.
• Assists in Housekeeping inventories.
• Washes and places back in linen closets the glassware and coffee cups.
• Assists GRAs with guestroom supplies.
• Ensures all linen is dropped in the linen chute in a timely manner.
• Takes soiled bedspreads, blankets, pillows, and other large bedding items to the Laundry to be washed.
• Turns in Lost and Found items found to Housekeeping Office before the end of the shift.
• Deposits trash and recycling to the trash and recycling dumpsters.
• Cleans up bio-hazard spills in guestrooms and public areas with proper safety gear.
• Reports missing or damaged items in the guestrooms or public areas to Supervisor
• Reports engineering issues to the Office Coordinator or Supervisor
• Encourages and builds mutual trust, respect, and cooperation among co-workers. Treats co-workers fairly and equitably.
• Maintain a professional, neat, and organized appearance according to Omni Boston Seaport standards.
• Respond swiftly and effectively in any emergency or safety situation. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department training and meetings.
• Perform any other duties required by management.

Qualifications

• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.
• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.
• Prior housekeeping experience required or other relevant environmental services experience.
• Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
• Candidates must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and maintain a high level of personal hygiene at all times.
• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.