Housekeeping Houseperson

Driftwood Hospitality; Southlake (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A renowned hotel in Southlake is seeking a motivated housekeeping team member to maintain cleanliness and organization throughout guest room floors. Responsibilities include cleaning, stocking supplies, and assisting guests promptly. Join a supportive team that values excellence in hospitality.

Benefits

Employee discounts at Hilton Hotels & Resorts

Quarterly Team Member Celebration

Employee Food and Beverage Discounts

Health insurance

401(k)

Paid time off

Qualifications

• Ability to lift up to 100 pounds.
• Capacity to push heavy carts.
• Ability to communicate effectively with guests and co-workers.

Responsibilities

• Clean and maintain all corridors, vending areas, and elevators.
• Provide linen supplies and stock closets.
• Deliver and retrieve items requested by guests.

Skills

Communication

Physical endurance

Attention to detail

Job description

Hilton Dallas Southlake Town Square, 1400 Plaza Pl, Southlake, Texas, United States of America Req #7684

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

The Hilton Southlake Town Square is proud to be one of Hilton’s most prestigious properties in North America, consistently ranking in the top 10% for guest service and overall cleanliness. As a Connie Award-winning hotel, we offer 248 beautifully appointed guest rooms and over 28,000 square feet of flexible meeting space, all overlooking the vibrant Southlake Town Square.

At Hilton Southlake, we also take care of our team. Enjoy employee discounts at Hilton Hotels & Resorts, a Quarterly Team Member Celebration , and our Employee of the Quarter Program . Plus, we offer complimentary meals and a fun, supportive work environment.

Join us and be a part of something truly special!

JOB SUMMARY

Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and leadership.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Review assigned area and complete general removal of any trash or debris on floors.

• Check assigned floor closets and replenish linen supplies.

• Stock linen room with clean linen and supplies.

• Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep remove non-floor closet items and transport to proper storage areas.

• Strip all dirty linen from assigned Room Attendant's vacant/dirty/stay over rooms and place in laundry chute.

• Remove all dirty glasses from assigned Room Attendants' carts and closets. Transport to dish steward in kitchen. Return clean glasses to floor closets in racks.

• Clean designated areas with proper chemicals, tools, and equipment:

a) Guest room floor corridors

d) Elevators, tracks, and landings

e) Guest laundry room

f) Guest vending areas

• Wipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves.

• Ensure that nothing is stored in stairwells.

• Remove stains, scuff marks, and dust from carpets.

• Provide timely delivery of any items requested by guests.

• Turns in all lost and found items and all guest room keys to the department.

• Adheres to all company policies and procedures.

• Follows safety and security procedures and rules.

• Knows department fire prevention and emergency procedures.

• Report any property condition deficiencies for management

• Reports unsafe conditions to management.

• Reports accidents, injuries, near-misses, property damage or loss to management.

• Provides for a safe work environment by following all safety and security procedures and rules.

• All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).

• Perform any related duties as requested by supervisor/manager.

• Assists other Housekeeping Personnel when needed.

KNOWLEDGE, SKILLS & ABILITIES

• Push Heavy carts.

• Talk to and communicate with guests and co-workers

• Lift all equipment and supplies on and off cart.

• Be able to use property radio for department communication

PHYSICAL DEMANDS

• Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment

• Pushing up to two hundred (200) pound carts

• Lifting one hundred (100) pounds maximum.

• Stand and walk for varying lengths of time, often long periods

• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

• 401(k)
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

• Hilton Dallas Southlake Town Square, 1400 Plaza Pl, Southlake, Texas, United States of America