Housekeeping Houseperson

Hilton Dallas/Southlake Town Square; Southlake (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A Hilton property in Southlake is seeking a dedicated Housekeeper to maintain high standards of cleanliness and guest satisfaction. Responsibilities include cleaning guest room floors, managing linen supplies, and ensuring the hotel environment meets operational standards. Join a prestigious, award-winning hotel known for its excellent guest service and supportive team atmosphere.

Benefits

401(k)

Dental insurance

Health insurance

Paid time off

Room Discounts

Employee discounts

Qualifications

• Ability to lift up to 100 pounds and push carts up to 200 pounds.
• Frequent physical activity including bending, lifting, and standing.
• Good communication skills to interact with guests.

Responsibilities

• Clean and maintain corridors, elevators, and guest room floors.
• Replenish linen supplies and maintain cleanliness of floor closets.
• Deliver requested items to guests in a timely manner.

Skills

Communication

Physical stamina

Attention to detail

Job description

TheHilton Southlake Town Squareis proud to be one of Hiltons most prestigious properties in North America, consistently ranking in the top 10% for guest service and overall cleanliness. As aConnie Award-winninghotel, we offer 248 beautifully appointed guest rooms and over 28,000 square feet of flexible meeting space, all overlooking the vibrant Southlake Town Square.

At Hilton Southlake, we also take care of our team. Enjoyemployee discountsat Hilton Hotels & Resorts, aQuarterly Team Member Celebration, and ourEmployee of the Quarter Program. Plus, we offercomplimentary mealsand a fun, supportive work environment.

Join us and be a part of something truly special!

Job Summary

Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and leadership.

Essential Job Functions

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Review assigned area and complete general removal of any trash or debris on floors.

Check assigned floor closets and replenish linen supplies.

Stock linen room with clean linen and supplies.

Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep remove non-floor closet items and transport to proper storage areas.

Strip all dirty linen from assigned Room Attendant's vacant/dirty/stay over rooms and place in laundry chute.

Remove all dirty glasses from assigned Room Attendants' carts and closets. Transport to dish steward in kitchen. Return clean glasses to floor closets in racks.

Clean designated areas with proper chemicals, tools, and equipment:

a) Guest room floor corridors

b) Floor closets

c) Service corridors

d) Elevators, tracks, and landings

e) Guest laundry room

f) Guest vending areas

g) Stairwells

Wipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves.

Ensure that nothing is stored in stairwells.

Remove stains, scuff marks, and dust from carpets.

Provide timely delivery of any items requested by guests.

Turns in all lost and found items and all guest room keys to the department.

Adheres to all company policies and procedures.

Follows safety and security procedures and rules.

Knows department fire prevention and emergency procedures.

Utilizes protective equipment.

Report any property condition deficiencies for management

Reports unsafe conditions to management.

Reports accidents, injuries, near-misses, property damage or loss to management.

Provides for a safe work environment by following all safety and security procedures and rules.

All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).

Perform any related duties as requested by supervisor/manager.

Assists other Housekeeping Personnel when needed.

Knowledge, Skills & Abilities

Push Heavy carts.

Talk to and communicate with guests and co-workers

Lift all equipment and supplies on and off cart.

Be able to use property radio for department communication

Physical Demands

Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment

Pushing up to two hundred (200) pound carts

Lifting one hundred (100) pounds maximum.

Stand and walk for varying lengths of time, often long periods

Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Source: Driftwood Hospitality