Housekeeping Houseperson

Appone; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401k matching

Employee discount program

Vacation and Sick Time

Disability Insurance

Life Insurance

Employee Assistance Program

Job summary

HM Alpha Hotels & Resorts is seeking a Housekeeping Houseperson to support our housekeeping team at DoubleTree Durham. The role focuses on keeping guest rooms and public areas clean, organized, and guest-ready, enabling Room Attendants and hotel operations to function smoothly.

You will follow safety guidelines, handle cleaning tasks efficiently, and greet guests warmly. Prior housekeeping experience is helpful but not required, with a strong emphasis on teamwork and guest privacy.

Qualifications

• High school diploma preferred.
• Prior housekeeping or janitorial experience preferred but not required.
• Hospitality or customer service experience is beneficial.
• Ability to work with the team and maintain guest privacy and safety.
• Familiarity with cleaning equipment and safety procedures.

Responsibilities

• Cleans rooms, hallways, lobb ies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas.
• Abides by the regulations set forth by the material safety data sheets when using chemicals.
• Moves/arranges furniture and dusts/polishes furniture, metalwork and equipment.
• Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines.
• Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.
• Collects soiled linens for laundering and receives and stores linen supplies in linen closet.
• Cleans bathrooms and replenishes with supplies.
• Refurnishes room with supplies, towels etc. as required. Supplies cleaning cart with appropriate supplies for shift.
• Washes walls, ceiling, and woodwork; washes windows, door panels, and sills.
• Empties wastebaskets and empties and cleans ashtrays. Transports trash and waste to disposal area.
• Takes the initiative to greet guests in a friendly and warm manner
• Other duties as assigned

Skills

Attention to detail

Physical stamina

Time management

Team support

Guest privacy & safety

Professional demeanor

Cleaning equipment familiarity

Education

High school diploma

Tools

Cleaning equipment

Job description

The Housekeeping Houseperson plays a key support role in the housekeeping team, ensuring all guest and public areas remain clean, organized, and guest-ready. Your efforts behind the scenes enhance the comfort, safety, and satisfaction of every guest, while enabling Room Attendants and hotel operations to function efficiently.

HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE

• Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas.
• Abides by the regulations set forth by the material safety data sheets when using chemicals.
• Moves/arranges furniture and dusts/polishes furniture, metalwork and equipment.
• Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines.
• Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.
• Collects soiled linens for laundering and receives and stores linen supplies in linen closet.
• Cleans bathrooms and replenishes with supplies.
• Refurnishes room with supplies, towels etc. as required. Supplies cleaning cart with appropriate supplies for shift.
• Washes walls, ceiling, and woodwork; washes windows, door panels, and sills.
• Empties wastebaskets and empties and cleans ashtrays. Transports trash and waste to disposal area.
• Takes the initiative to greet guests in a friendly and warm manner
• Other duties as assigned

KEY STRENGTHS FOR SUCCESS

• Strong attention to detail and cleanliness
• Physical stamina to complete labor-intensive cleaning tasks throughout the shift
• Ability to manage time effectively and prioritize duties
• Willingness to support team members and adapt to evolving needs
• Respect for guest privacy, safety, and hotel property
• Professionalism and a friendly demeanor when interacting with guests and colleagues
• Familiarity with cleaning equipment and safety procedures

PROFESSIONAL EXPERIENCE

• Prior housekeeping or janitorial experience preferred but not required
• Background in hospitality or customer service environments is beneficial

ACADEMIC BACKGROUND

High school diploma preferred

WHAT YOU CAN EXPECT

• Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
• Disability Insurance
• Life Insurance
• Employee Assistance Program
• 401k matching
• Employee discount program
• Vacation and Sick Time

Position Requirements

Successful completion of a background check is required prior to employment.

Category Housekeeping

Location DoubleTree Durham 208

Full-Time/Part-Time Full-Time

Shift -not applicable-

EOE Statement

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

Number of Openings 1

Req Number HOU-26-00258