Housekeeping Floor Supervisor

Four Seasons Hotels and Resorts; Naples (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Lucrative salary

Medical, Dental, Vision, and 401K with

Time off plans starting on the day of

Complimentary hotel stays worldwide

Tuition reimbursement

Wellbeing initiatives

Diversity in the workplace

Job summary

Four Seasons Hotels and Resorts Naples Beach Club is seeking a Housekeeping Floor Supervisor to lead a section of the housekeeping team, ensuring guest rooms and public areas meet our exact standards.

You will train Room Attendants and House Attendants, schedule daily tasks, monitor progress, and coordinate work orders, while maintaining supply levels and cleanliness across floors. We offer a lucrative salary and comprehensive benefits in a diverse, inclusive environment.

Qualifications

• Ability to read, write, and speak English.

Responsibilities

• Inspects the work of a team of Room Attendants and House Attendants; trains and coaches the team.
• Schedules daily work, monitors progress, inspects rooms, and coordinates work orders.
• Monitors supplies on guest floors and checks cleanliness of corridors, stairwells, elevators, and linen closets.
• Complies with Four Seasons’ work rules and standards of conduct.
• Works harmoniously and professionally with coworkers and supervisors.
• Assists with responsibilities in the absence or heavy volume.

Skills

English proficiency

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

About the role

The Housekeeping Floor Supervisor directs a section of the Housekeeping team to assure that guest rooms and public areas are cleaned to our exact Four Seasons standards.

What you will do

ESSENTIAL FUNCTIONS:

• Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel. Trains and coaches the team.
• Schedules work to be done daily, collects room and floor status sheets for assigned work areas. Monitors each Room Attendant’s daily progress. Inspects completed rooms to assure that all standards have been met. When standards have been missed, brings employee back to room to correct the deficiency. Coordinates work orders in assigned section. Follows up to be sure work is completed. Releases checkout rooms to be sold.
• Monitors the performance of House Attendants. Assures that there are sufficient supplies on the guest floors. Checks cleanliness of guest corridors, stairwells, elevators and Linen Closets.
• Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Works harmoniously and professionally with co-workers and supervisors.

NON-ESSENTIAL FUNCTIONS:

• Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Room Attendant and House Attendant.

What you bring

• Ability to read, write, and speak English
• Previous Housekeeping experience preferred

What we offer

Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:

• Lucrative salary!
• Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!
• Time off plans starting on the day of hire!
• An opportunity to be a part of a cohesive team in an inclusive work environment!
• Complimentary and discounted hotel staysaround the world!
• Wellbeing and mental health initiatives and focused company!
• Embracement and promotion of diversity in our workplace!
• Complimentary employee meals and beverages!
• Tuition reimbursement!

Learn more about what it is like to work at Four Seasons-visit us:

https://www.fourseasons.com/careers/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, ... To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Visa Requirements

US work authorization is required.

Four Seasons is an Equal Opportunity, ... To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal