Housekeeping Director – Guest Experience

Kimpton Hotels & Restaurants; Nashville (TN); On-site; USD 75,000 - 80,000; Full time

Job summary

Kimpton Hotels & Restaurants in Nashville is seeking a seasoned Housekeeping Supervisor to lead daily operations, ensuring exceptional guest rooms and public areas. You will oversee staff, coordinate cleaning schedules, and uphold the standards that define our boutique culture.

You will manage budgets, collaborate with Front Desk and Engineering, and train teams to deliver consistently high service with warmth and personality that aligns with Kimpton's unique hospitality philosophy.

Qualifications

• Bachelor's degree in hospitality or related field preferred.
• Basic knowledge of MS Office.
• Ability to motivate and lead a team.
• Flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Supervise and coordinate housekeeping activities across the hotel.
• Hire, train, and develop housekeeping staff.
• Prepare daily room assignments and manage keys distribution.
• Monitor cleaning quality and implement service improvements.
• Prepare and manage the housekeeping budget.
• Collaborate with Front Desk, Sales, and Maintenance to ensure guest satisfaction.
• Ensure compliance with safety and regulatory requirements.

Skills

Team leadership

Flexible schedule

Education

Bachelor's degree in hospitality or related field preferred

Tools

MS Office

Job description

Kimpton Hotels & Restaurants in Nashville is seeking a seasoned Housekeeping Supervisor to lead daily operations, ensuring exceptional guest rooms and public areas. You will oversee staff, coordinate cleaning schedules, and uphold the standards that define our boutique culture.

You will manage budgets, collaborate with Front Desk and Engineering, and train teams to deliver consistently high service with warmth and personality that aligns with Kimpton's unique hospitality philosophy.