Housekeeping Desk Attendant (Full Time)

Pyramid Global Hospitality; La Quinta (CA); On-site; USD 19,889 - 28,326; Full time

Job summary

Pyramid Global Hospitality in La Quinta, California, seeks an Office Clerk for its Housekeeping team. This role is crucial for overseeing daily operations, ensuring smooth housekeeping flow, and interacting with guests and multiple departments. The ideal candidate will possess strong communication and leadership skills, be able to lift up to 50 lbs, and effectively use software like Microsoft Excel. The position offers a competitive wage of $17.50 per hour, with an emphasis on fostering an inclusive work environment.

Qualifications

• Ability to lift, carry or move materials weighing up to 50 lbs.
• Ability to communicate effectively in English.
• Ability to handle a fast-paced environment without sacrificing quality.

Responsibilities

• Open the Housekeeping Department by issuing assignments to staff.
• Communicate with various departments via phone and email.
• Supervise the duties of the Housekeeping Department.
• Conduct daily and weekly inventory of linen and supplies.
• Enter and update daily attendance log and logs.

Skills

Effective communication in English

Leadership skills

Ability to lift materials up to 50 lbs

Fast-paced environment handling

Microsoft Excel, Word, PowerPoint proficiency

Driving a motorized golf cart

Job description

About Our Property

At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. We are looking for talented people who have a genuine passion for service and a desire for personal development. Each member of our team plays a key part in delivering outstanding service and memorable experiences for our guests.

What You Will Have An Opportunity To Do

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that the housekeeping team has one of the most important roles in a hotel. We are looking for individuals with great attention to detail to join our Housekeeping team as the Office Clerk. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take assisting and directing the Housekeeping office. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.

Your Role

• Open the Housekeeping Department by issuing assignments to staff and reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation daily while prioritizing assignments according to guest and departmental needs throughout the shift.
• Issue supplies/goods to staff at the beginning of shift to control inventory and ensure proper supplies are available while controlling expenses.
• Communicate with various departments (e.g. Front Desk) via phone, two‑way radio and email in English on various day‑to‑day operations.
• Send hourly updates of room turnovers and availability to Front Desk Coordinator while prioritizing GOPs.
• Supervise the duties of the Housekeeping Department in the absence of a Supervisor.
• Build and verify assignment boards are completed and ensure that housekeepers meet their productivity targets.
• Conduct daily and weekly inventory of linen and supplies.
• Enter and update daily attendance log, key log and lost‑and‑found log.
• Maintain cleanliness and organization in the department.
• Perform any other job‑related duties as assigned.
• Provide training duties as requested by the Housekeeping Manager.
• Monitor and follow up on daily requests by guests and be the main contact point between Housekeeping and all other departments.

Qualifications

• Ability to lift, carry or move materials weighing up to 50 lbs.
• Ability to communicate effectively in English.
• Ability to handle a fast‑paced environment without sacrificing quality.
• Ability to use various computer programs such as Microsoft Excel, Word and PowerPoint efficiently.
• Ability to drive a motorized golf cart.
• Compliance with attendance rules and ability to work a flexible schedule, including weekends and holidays.
• Track daily inspection scores performed by the Supervisor and housekeepers.
• Strong leadership and public interaction skills; must be able to make decisions regarding staff and customer service.

Compensation

$17.50

Pyramid Global Hospitality is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.