Housekeeping Coordinator: Lead Multi-Property Ops

Sterling Kohler; Northern (KY); Hybrid; USD 32,000 - 48,000; Full time

Job summary

The American Club, Kohler Co. in Kohler, WI, seeks a Housekeeping Coordinator to lead housekeeping operations across multiple properties, ensuring guest rooms and public spaces meet Kohler luxury standards.

This full-time role requires strong leadership and scheduling skills, with an emphasis on service, appearance, and efficiency. You will supervise staff, train teams, manage inventories, and coordinate with hotel departments while upholding professional conduct and dress code.

Qualifications

• High school diploma is required.
• Two year associate degree preferred or in progress.
• Experience in leadership or supervisory role in housekeeping department or hotel setting.
• Scheduling and hotel knowledge essential.
• Candidate must speak, write, and understand English.
• Computer skills essential. Outlook, Word, Excel and Property Management System.
• Must be able to lift up to 25lbs. on a regular basis.

Responsibilities

• Meet Kohler luxury standards for each property: The American Club, Carriage House, Inn on Woodlake, Riverbend and external Cabins.
• Complete end of month inventories, reporting and replenishment of supplies.
• Monitor visual appearance of all properties.
• Handle guest related issues in the absence of Assistant Executive Housekeeper or Executive Housekeeper.
• Assist in all housekeeping operations as needed.
• Participate in operation meetings as it relates to property updates.
• Hire, supervise, train, coach, recognize positive behaviors, disciplinary actions, and complete reviews of assigned team.
• Assist Scheduling Coordinator with payroll approvals and scheduling when needed.
• On boarding of new associates.
• Maintain up-to-date associate records.
• Develop SOPs to drive attention to detail, staff consistency and training across the housekeeping staff.
• Ensure professional and courteous presentation per hospitality dress code.

Skills

Leadership

Scheduling

English proficiency

Computer skills

Outlook

Word

Excel

PMS

Lifting 25 lbs

Education

High school diploma

Associate degree preferred

Tools

Outlook

Word

Excel

PMS

Job description

The American Club, Kohler Co. in Kohler, WI, seeks a Housekeeping Coordinator to lead housekeeping operations across multiple properties, ensuring guest rooms and public spaces meet Kohler luxury standards.

This full-time role requires strong leadership and scheduling skills, with an emphasis on service, appearance, and efficiency. You will supervise staff, train teams, manage inventories, and coordinate with hotel departments while upholding professional conduct and dress code.