Housekeeping Coordinator

Four Seasons; Boston (MA); On-site; USD 58,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401(k) plan

Employee meals

Transit benefits

Uniform laundry

Paid time off

Job summary

Four Seasons Hotel One Dalton Street Boston is seeking a Room Attendant to join our luxury team. Coordinate and schedule daily room assignments for Room Attendants and House Attendants, and manage guest requests with emphasis on timely, high-quality service.

You will work closely with Front Office and Engineering to maintain impeccable spaces, monitor supplies, and support opening/closing procedures to uphold Four Seasons standards for guest experiences.

Qualifications

• College degree preferred.
• 1-2 years of housekeeping experience in a luxury hotel environment preferred.
• Strong organizational and communication skills.
• Proficiency with computers and hotel software systems.
• English reading, writing, and verbal communication skills.
• Flexibility to work weekdays, weekends, evenings, and holidays.

Responsibilities

• Coordinate and schedule daily room assignments for Room Attendants and House Attendants.
• Manage guest requests and follow up to ensure timely completion and guest satisfaction.
• Serve as the primary Housekeeping point of contact during your shift, collaborating closely with Front Office and Engineering teams.
• Create and prioritize daily assignments while supporting the department's opening and closing procedures.
• Monitor inventory and ensure adequate supplies are available on guest floors and in public areas.
• Support operational excellence by maintaining Four Seasons service standards and fostering positive team collaboration.

Skills

Organizational skills

Communication skills

Attention to detail

Education

College degree preferred

Tools

Hotel software systems

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston's glass skyscraper soars above the city as the third tallest building in Boston. The Hotel's 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston's best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.

The Opportunity:

Looking for an exciting opportunity to join a world-class team and work in one of Boston's most luxurious hotels? Look no further than the Four Seasons Hotel One Dalton Street Boston!

What You'll Do

• Coordinate and schedule daily room assignments for Room Attendants and House Attendants.
• Manage guest requests and follow up to ensure timely completion and guest satisfaction.
• Serve as the primary Housekeeping point of contact during your shift, collaborating closely with Front Office and Engineering teams.
• Create and prioritize daily assignments while supporting the department's opening and closing procedures.
• Monitor inventory and ensure adequate supplies are available on guest floors and in public areas.
• Support operational excellence by maintaining Four Seasons service standards and fostering positive team collaboration.

What We're Looking For

• College degree preferred.
• 1-2 years of housekeeping experience in a luxury hotel environment preferred.
• Strong organizational and communication skills.
• Proficiency with computers and hotel software systems.
• English reading, writing, and verbal communication skills.
• Flexibility to work weekdays, weekends, evenings, and holidays.

Who We Look For

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

At the Four Seasons, we pride ourselves on offering a supportive and inclusive work environment, where our employees are valued and appreciated for their hard work and dedication. As a member of our team, you'll have the opportunity to work with some of the best and brightest in the hospitality industry, providing our guests with exceptional service and creating unforgettable experiences.

If you're looking for a challenging and rewarding career in hospitality, and are passionate about delivering exceptional service to our guests, we'd love to hear from you.

Visa Requirements

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Some Benefits Four Seasons Employees enjoy

Hourly Rate: $33.10

• ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days and Complimentary Life insurance,
• MATCHED 401(k) Retirement Plan after 1 year
• Employee Travel program after 6 months around the world
• COMPLIMENTARY daily Employee Meals
• DISCOUNTED Parking and Public Transportation
• COMPLIMENTARY Uniform Laundry
• ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays

Four Seasons is an Equal Opportunity, Aff