Housekeeping Coordinator

The LINE Hotel Group; Austin (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Housekeeping Coordinator to enhance guest experiences at their Austin location. This role involves coordinating housekeeping schedules, managing communications between departments, and ensuring the highest standards of service. The ideal candidate will have a passion for hospitality, strong problem-solving abilities, and a keen attention to detail. Join a dynamic team that values diversity and offers a supportive work environment, along with competitive wages and benefits. This is an exciting opportunity to grow your career in the hospitality industry.

Benefits

401(k)

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Transport assistance

Training & development

Qualifications

• 3+ years of experience in hospitality or service industry.
• Strong communication and collaboration skills are essential.

Responsibilities

• Coordinate with hotel departments and manage communication.
• Supervise housekeeping schedules and ensure room readiness.
• Address guest complaints and manage service recovery.

Skills

Communication Skills

Collaboration Skills

Attention to Detail

Problem-Solving Skills

Education

High School diploma or GED

Tools

Microsoft Office

Opera PMS

Job description

Join us as a Housekeeping Coordinator at The LINE Hotel Group

We are seeking a dynamic Housekeeping Office Coordinator to join our team at The LINE Austin. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Benefits

• 401(k)
• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Transport assistance
• Training & development

Responsibilities

• Maintain professionalism and courteous communication at all times
• Coordinate effectively with colleagues and other hotel departments
• Handle phone calls and email communications with departments/vendors
• Report maintenance issues and manage property management system
• Ensure adherence to policies, procedures, and standards
• Review and correct employee timecards, monitor hours to prevent overtime
• Assist with HR paperwork and maintain attendance records
• Supervise housekeeping schedule to ensure prompt room readiness
• Address guest complaints and implement service recovery strategies
• Conduct routine inspections of guest rooms and public areas
• Manage inventory and procurement of supplies
• Coordinate with front desk for guest requests and staff assignments
• Assist in recruiting, training, and evaluating staff
• Ensure compliance with safety and emergency procedures
• Participate in relevant meetings

Core Competencies

• High School diploma or GED
• At least 3 years of related hospitality or service industry experience
• Strong communication and collaboration skills
• Ethical conduct and positive attitude
• Proficiency in Microsoft Office and Opera PMS
• Attention to detail and problem-solving skills

Additional Information

We offer competitive wages and benefits, fostering a diverse and inclusive work environment. Employment consideration is based on personal capabilities and qualifications without discrimination.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management
• Industry: Hospitality