Housekeeping Attendant - Full Time

Pyramid Global Hospitality; Wisconsin Dells (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Associate recognition programs

Exclusive discounts

Free employee meal daily

Job summary

Pyramid Global Hospitality–Dellshire Resort in Wisconsin Dells invites you to join a pre-opening team as Housekeeping Attendant, shaping guest experiences at a castle-inspired destination.

Join a new opening, learn our standards, and grow with on-the-job training, competitive pay, and benefits including employee meals and discounts.

Qualifications

• Experience not required; on-the-job training provided.
• Basic English communication skills preferred.

Responsibilities

• Clean guest rooms, suites, lobbies, hallways, lounges, restrooms, and stairways according to standards and safety and security procedures and regulations.
• Make beds, replace linens, and restock towels and guest amenities.
• Sweep, mop, sanitize, vacuum, and polish floors and furniture.
• Remove used linens, amenities, and trash from guest rooms and public areas and transport to disposal areas.
• Clean windows, mirrors, fixtures, and high-touch surfaces to ensure sanitation standards.
• Replenish housekeeping carts with supplies and linens daily.
• Stock designated closets with supplies as needed.
• Follow property procedures for deep cleaning and seasonal opening/closing preparations.
• Respond promptly to guest requests for amenities and miscellaneous items in a friendly and professional manner.
• Comply with all safety, security, and sanitation policies.
• Report missing items to Housekeeping Supervisor/Manager.
• Report maintenance repairs to Housekeeping Supervisor/Manager.
• Handle items for Lost and Found according to standards.
• Complete other duties as assigned by Supervisor/Manager.

Skills

Basic English

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service.

Housekeeping Attendant

Dellshire Resort

Where imagination, wonder, and togetherness come to life in extraordinary style.

Shape your success in a place built for unforgettable experiences.

At Dellshire Resort - a world-class, castle-inspired destination where technology meets timeless adventure – you will join a team dedicated to awakening imagination, wonder, and connection.

The Housekeeping Attendant

Is responsible for maintaining the cleanliness and presentation of guest rooms, public areas, and back-of-house spaces at Dellshire Resort. This role ensures a welcoming, sanitary, and safe environment for guests by following established cleaning procedures and resort standards. The ideal candidate has strong attention to detail, is self-motivated, and takes pride in creating exceptional guest experiences.

Why You’ll Love Dellshire

• Be part of a resort that blends luxury and adventure in a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
• Competitive pay
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

What You’ll Do

• Clean guest rooms, suites, lobbies, hallways, lounges, restrooms, and stairways according to standards and safety and security procedures and regulations.
• Make beds, replace linens, and restock towels and guest amenities.
• Sweep, mop, sanitize, vacuum, and polish floors and furniture.
• Remove used linens, amenities (such as washable cups and reusable towels), and trash from guest rooms, public areas, and applicable back-of-house spaces, then transport all items to the designated soiled or disposal areas.
• Clean windows, mirrors, fixtures, and high-touch surfaces to ensure sanitation standards.
• Replenish housekeeping carts with supplies and linens daily.
• Stock designated closets with supplies as needed.
• Follow property procedures for deep cleaning and seasonal opening/closing preparations.
• Respond promptly to guest requests for amenities and miscellaneous items in a friendly and professional manner.
• Comply with all safety, security, and sanitation policies.
• Report all missing items from room (i.e., iron/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for "Lost and Found" according to standards.
• Complete other duties as assigned by Supervisor/Manager.

What are we looking for?

Who You Are

• Experience not required; on-the-job training provided.
• Ability to follow instructions and work independently or as part of a team.
• Basic English communication skills preferred.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Pyramid Global Hospitality is an Equal Opportunity Employer

Compensation

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.