Sous Chef - Dellshire Resort

Pyramid Global Hospitality; Wisconsin Dells (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Pyramid Global Hospitality's Dellshire Resort in Wisconsin Dells is seeking an experienced Sous Chef to lead culinary operations across resort outlets and banquets. You will supervise cooks, line cooks, and stewards, uphold food quality, and manage scheduling and inventory to support guest experiences.

Responsibilities include coordinating with Food & Beverage leadership, ensuring safe, high‑volume service, and driving cost control and menu execution.

Qualifications

• Experience leading culinary teams in hotel/resort settings.
• Ability to manage multiple outlets and banquets.
• Experience with cost controls and inventory management.
• ServSafe Certification or ability to obtain it.

Responsibilities

• Oversee culinary operations across resort outlets, restaurants, banquets, and events.
• Provide leadership to culinary staff, including supervisors, cooks, and stewards.
• Ensure food quality, presentation, and portion control across outlets.
• Assist with scheduling, labor management, and productivity standards.
• Monitor food costs, waste, and inventory to meet financial goals.
• Maintain health, sanitation, and safety compliance.

Skills

Culinary leadership

Oversee culinary operations

Food cost controls

Inventory management

Team supervision

Education

Culinary degree or equivalent experience

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

Welcome to The Dellshire, a distinctive pre‑build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four‑star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people‑first culture that values collaboration, growth, and exceptional service.

What You’ll Do

What you will have an opportunity to do:

• Assist the Director of Culinary in overseeing culinary operations across all resort outlets, including restaurants, banquets, and special events.
• Provide leadership and direction to culinary team members, including supervisors, cooks, and stewards.
• Work on the line as needed to support service periods, high-volume operations, and staffing needs.
• Ensure consistency in food quality, presentation, and portion standards across all outlets.
• Support menu execution, recipe adherence, and food production planning.
• Assist with scheduling, labor management, and productivity standards.
• Monitor food costs, waste, and inventory levels to support financial goals.
• Ensure compliance with all health, sanitation, and food safety regulations.
• Assist with ordering, receiving, and inventory management of food products.
• Train, coach, and develop culinary team members to improve skills and performance.
• Support banquet and catering execution, including large‑scale events and group functions.
• Maintain a clean, organized, and safe kitchen environment.
• Collaborate with Food & Beverage leadership to ensure seamless guest experiences.
• Uphold Dellshire Resort standards, culture, and service expectations at all times.

Who You Are

• Previous experience as a Sous Chef or Executive Sous Chef in a hotel, resort, or high‑volume culinary operation preferred.
• Experience overseeing multiple outlets and banquet operations strongly preferred.
• Strong leadership, organizational, and communication skills.
• Knowledge of food cost controls, inventory management, and kitchen operations.
• Culinary degree or equivalent experience preferred.
• ServSafe Certification (or ability to obtain).
• Ability to work in a fast‑paced, high‑pressure environment.
• Strong problem‑solving skills and attention to detail.

Join us in creating something extraordinary.

Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all‑encompassing list of responsibilities, duties, and skills.

What are we looking for?

Compensation

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.