Housekeeping Attendant

1440 Multiversity; Scotts Valley (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

1440 Multiversity is a nonprofit learning destination offering a range of programs in a 75-acre redwood campus. The Housekeeping Attendant ensures clean, well-stocked guest rooms and public areas while upholding campus standards and guest comfort.

You will stock, tidy, and maintain supply areas, respond to guest needs with warmth, attend training sessions, and collaborate with the operations team to deliver a stellar guest experience. Weekend and holiday shifts are required.

Qualifications

• Excellent customer service skills with a friendly, warm demeanor.
• Strong communication and listening skills.
• Ability to be active throughout most of shift and to perform the physical duties of the position such as lifting, bending, etc.
• An ability to collaborate with others to find solutions.
• A commitment to a flexible schedule that includes nights, weekends, and holidays.
• Experience in a customer focused environment a plus.
• Ability to be highly reliable and take ownership for all housekeeping support needed.
• Ability to be physically active for duration of shift, repeatedly lifting, bending, and moving heavy objects (chairs and tables) in excess of 50 lbs. as needed.
• Excellent customer service skills and a desire to build great relationships and impressions to guests.

Responsibilities

• Clean guest rooms, restrooms and other areas as assigned according to standards.
• Stock all areas and ensure areas are organized and tidy according to standards, including but not limited to: Housekeeping Closets and Housekeeping Carts; keep inventory documentation up to date.
• Maintain organization and cleanliness of back-of-house supply rooms and closets according to standards.
• Deliver cleanliness levels to a minimum specified inspection score.
• Politely and warmly respond to guests and alert Sr. Operations Manager of any and all guest concerns.
• Attend and participate in training and staff meetings.
• Be professional in actions and appearance and provide a welcoming presence.
• Must be able to learn and follow policies and procedures including safety and emergency procedures.
• Be able to work independently, but as a part of a team, focused on creating a wonderful guest experience.
• Assist in other areas and help with other projects and tasks as assigned.
• Must be willing to work weekends and holidays.

Skills

Customer service

Communication

Physical ability

Team collaboration

Flexible schedule

Reliability

Guest relations

Safety awareness

Job description

Join Our Team at 1440 Multiversity

1440 Multiversity is a nonprofit philanthropic learning destination nestled in the redwoods of the Santa Cruz Mountains. Every booking serves our community and advances our mission of creating hope for living well. We offer educational programs that inspire people to Live, Lead, Love, Work, and Wonder more fully.

At 1440, hospitality is more than service - it's Deep Hospitality, an authentic and genuine love for others. Every team member plays a role in shaping meaningful guest experiences while contributing to a mission-driven culture of care, learning, and transformation.

Why Work Here

We believe our employees are our greatest resource. 1440 is proud to be recognized as a Great Place to Work certified organization. When you join our team, you can expect:

Mission-Aligned Culture - Be part of a values-driven nonprofit where your work creates lasting impact.

Competitive Compensation - We offer some of the highest wages in Santa Cruz County, along with a robust benefits package.

Comprehensive Benefits - Health, dental, and vision insurance, life coverage, PTO, paid holidays, retirement savings, and more as requirements are met

Growth & Development - At 1440, you'll grow within a workplace that lives the principles of learning, feedback, and continuous improvement.

Wellness & Nature - Enjoy a 75-acre redwood campus with hiking trails, wellness classes, and shared rituals that support balance and belonging.

Community & Recognition - Staff are celebrated through team events, recognition bonuses, and opportunities to engage in community service projects.

Your Role

As a member of the 1440 team, you will bring professionalism, care, and a commitment to our mission into your daily work. Every role at 1440 supports the guest experience, whether by preparing meals, maintaining facilities, welcoming visitors, or delivering programs.

You’ll have the chance to:

• Contribute your skills to a collaborative team that values ideas and feedback.
• Build relationships with colleagues who care deeply about people and purpose.
• Grow personally and professionally through our culture of learning and continuous improvement.
• Work in a beautiful, inspiring environment where your efforts make a tangible difference.

What We’re Looking For

We seek individuals who:

• Are motivated by purpose and service.
• Bring a strong work ethic and attention to detail.
• Value teamwork and authentic connection with others.
• Are open to learning, feedback, and growth.
• Want to be part of a mission-driven culture of belonging.

Position Summary

Reporting to the Operations Manager - Housekeeping, the Housekeeping Attendant delivers exceptional service to 1440 guests and keeps guest rooms clean, tidy and well stocked according to Campus standards.

Accountabilities

• Clean guest rooms, restrooms and other areas as assigned according to standards.
• Stock all areas and ensure areas are organized and tidy according to standards, including but not limited to: Housekeeping Closets and Housekeeping Carts; keep inventory documentation up to date.
• Maintain organization and cleanliness of back-of-house supply rooms and closets according to standards.
• Deliver cleanliness levels to a minimum specified inspection score.
• Politely and warmly respond to guests and alert Sr. Operations Manager of any and all guest concerns.
• Attend and participate in training and staff meetings.
• Be professional in actions and appearance and provide a welcoming presence.
• Must be able to learn and follow policies and procedures including safety and emergency procedures.
• Be able to work independently, but as a part of a team, focused on creating a wonderful guest experience.
• Assist in other areas and help with other projects and tasks as assigned.
• Must be willing to work weekends and holidays.

Essential skills and experience

• Excellent customer service skills with a friendly, warm demeanor
• Strong communication and listening skills
• Ability to be active throughout most of shift and to perform the physical duties of the position such as lifting, bending, etc.
• An ability to collaborate with others to find solutions
• A commitment to a flexible schedule that includes nights, weekends, and holidays
• Experience in a customer focused environment a plus
• Ability to be highly reliable and take ownership for all housekeeping support needed
• Ability to be physically active for duration of shift, repeatedly lifting, bending, and moving heavy objects (chairs and tables) in excess of 50 lbs. as needed
• Excellent customer service skills and a desire to build great relationships and impressions to guests

Equal Opportunity

1440 Multiversity provides equal employment opportunities to all employees and applicants. We celebrate diversity and are committed to creating an inclusive environment where everyone belongs. Harassment of any kind is strictly prohibited.