Housekeeping Supervisor

Western Camps, Inc.; Fresno (CA); On-site; USD 33,062 - 45,460; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Employee discounts

Training and development

Free staff meals

Job summary

Western Camps, Inc. is seeking a Housekeeping Lead to direct teams across Wonder Valley Ranch Resort & Conference Center, Wonder Valley Outdoor Education, and River Way Ranch Camp near Fresno. You will plan daily and weekly schedules, assign rooms, and ensure guest spaces are clean and ready for arrivals.

This role emphasizes hands-on leadership, teamwork, and flexibility on busy turnover days. No prior professional housekeeping experience is required; we will train you to uphold high standards

Qualifications

• Experience supervising or leading a team, including assigning work and handling issues.
• Able to build and adjust a schedule to changing workloads.
• Pride in clean, finished work and satisfaction in doing it right.
• Ability to communicate in English and Spanish with the team.
• Detail-oriented with strong time management and problem-solving.
• Able to lead by example and foster a positive team culture.
• Comfortable using basic technology and property systems.
• Able to lift up to 50 lbs and perform cleaning duties as needed.
• Available to work weekends and group turnover days.

Responsibilities

• Plan daily and weekly housekeeping schedules across all programs.
• Assign rooms and lead pre-shift meetings.
• Inspect guest rooms and spaces for cleanliness and readiness.
• Train, coach, and mentor the housekeeping team.
• Manage laundry operations and maintenance of equipment.
• Maintain supply inventory and restock ahead of busy weeks.
• Submit and follow through on maintenance requests.
• Coordinate with front office and operations on readiness.
• Ensure safety, sanitation, and privacy procedures.
• Step in to help with cleaning on busy turnover days.
• Partner with Operations Manager on staffing and team development.
• Other duties as assigned.

Skills

Team leadership

Scheduling

Attention to detail

Bilingual English/Spanish

Time management

Lead by example

Tech literacy

Physical stamina

Flexible schedule

Job description

About this position

Who We Are

Western Camps, Inc. is a family‑owned company that has been creating meaningful experiences in the Central Valley for over 60 years. From one campus in the Sierra foothills near Sequoia National Park, we run three programs:

• Wonder Valley Ranch Resort & Conference Center, hosting conferences, retreats, weddings, and special events
• Wonder Valley Outdoor Education, providing hands‑on learning experiences for schools across California
• River Way Ranch Camp, one of the country's premier overnight summer camps for youth

Our core values of flexibility, ownership, integrity, collaboration, and care guide how we work and how we treat each other.

About the Role

Housekeeping supports all three of our programs, so no two weeks look quite the same. You might prepare guest rooms and a ballroom for a corporate conference one week, turn over dorm‑style lodging for a school group the next, and get camp facilities ready for a full summer of campers.

The rhythm here is built around groups rather than a steady daily room count. You plan ahead of arrivals and departures, staff to the calendar, and lead your team through the turnovers that matter. If you like owning a schedule, thinking a few days out, and seeing an entire property come together before a group walks in, you will do well here.

You will lead a dedicated housekeeping team, and like everyone on this campus, you jump in when it counts. On a heavy turnover day or when the team is short, you are the kind of leader who rolls up their sleeves and works alongside them.

What You'll Do

• Plan daily and weekly housekeeping schedules across the resort, outdoor education, and camp calendars, and adjust staffing as bookings change
• Assign rooms and spaces each day and lead pre‑shift meetings
• Inspect guest rooms, group lodging, meeting and event spaces, and public areas for cleanliness and readiness
• Train, coach, and mentor the housekeeping team to meet quality and productivity standards
• Manage laundry operations, including linens for large group turnovers, and maintain laundry equipment
• Maintain supply inventory and manage restocking ahead of busy weeks
• Submit and follow through on maintenance requests and work orders
• Coordinate room and space readiness with the front office and operations team
• Ensure adherence to safety, sanitation, guest privacy, and key control procedures
• Step in alongside the team on cleaning and turnover work when the schedule calls for it
• Partner with the Operations Manager on staffing, performance, and team development
• Other duties as assigned

What We're Looking For

You do not need professional housekeeping experience. We will teach you our standards. What we cannot teach is pride in a job well done and the ability to lead a crew.

We would love to hear from you if you have led a team in a fast‑paced, hands‑on environment. That includes restaurant and fast food shift managers, retail and grocery leads, janitorial and custodial supervisors, warehouse leads, and of course hotel, resort, camp, and school housekeeping backgrounds.

Required:

• Experience supervising or leading a team, including assigning work, holding people to a standard, and handling issues in the moment
• Comfortable building and adjusting a schedule, and staffing to a workload that changes week to week
• Genuine pride in clean, finished work, and satisfaction in seeing a space done right
• Ability to communicate effectively in both English and Spanish. Our housekeeping team is primarily Spanish‑speaking, and this role trains, directs, and delivers safety instructions to that team
• Detail‑oriented, with strong time management and problem‑solving skills
• Able to lead by example and build a positive team culture
• Comfortable using basic technology and property systems
• Able to lift up to 50 lbs and to stand, bend, reach, and perform cleaning duties as needed, with or without reasonable accommodation
• Available to work a flexible schedule, including weekends and group arrival and departure days

Pay & Perks

• $24.00 to $33.00 per hour, depending on experience
• Free staff meals each shift
• Health, dental, and vision insurance for full‑time staff
• 401(k) retirement plan
• Paid time off
• Employee discounts on lodging and resort services
• Beautiful campus with outdoor recreation access
• Training and development with opportunities for internal mobility and growth

Ready to Apply?

If you are dependable, take pride in your work, and want to lead a team in a setting where comfort, care, and community come together, we would love to meet you. Apply today.