Housekeeping Attendant & Weekends

OCI Hospitality; Holly Springs (NC); On-site; USD 16,531 - 20,664; Full time

Job summary

OCI Hospitality is seeking a dedicated Housekeeper to maintain cleanliness and efficient operation in Holly Springs, North Carolina. The role involves thorough cleaning of guest rooms and public areas, ensuring supplies are stocked, and providing exceptional service to guests. Ideal candidates will have strong interpersonal and organizational skills, be able to handle stress, and work professionally. Weekend availability is required. Join our team and contribute to a welcoming environment for our guests.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.

Responsibilities

• Cleans guestrooms and public areas according to standards.
• Responds promptly to guests’ inquiries and concerns.
• Performs basic maintenance skills and operates cleaning equipment.
• Maintains organized linen and storage areas.

Skills

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Ability to handle stress

Job description

Description

Essential Duties and Responsibilities

• Meets all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel including the lobby, breakfast, pool, fitness center, stairways, hallways, elevators and patio
• Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas
• Replaces and provides all linens as necessary in accordance with standards including making beds
• Replaces or provides required supplies in guestrooms and public areas
• Maintains an organized cart and stocks cart with linens and supplies in accordance with standards
• Provides exceptional guest service and responds promptly to guests’ inquiries and concerns
• Reports room status and maintenance problems promptly
• Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains
• Handles chemicals and cleaning supplies with care and in accordance with standards
• Operates commercial laundry and cleaning equipment
• Performs all tasks and functions related to laundry and linen care
• Maintains appropriately stocked linen and storage rooms
• Performs additional responsibilities as assigned by leadership
• Weekend availability required.

Qualifications

• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner